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The Internet Explorer Administration Kit Customization Wizard May Quit During AVS


View products that this article applies to.

This article was previously published under Q312869

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Symptoms

When you use the Internet Explorer Administration Kit (IEAK) version 6 Customization Wizard, the wizard may quit unexpectedly during the Automatic Version Synchronization (AVS) step and you may receive the following error messages:
  • A Dr.Watson error message in Ieak6wiz.exe

    -or-
  • An error in Ieak6wiz.exe from the Internet Explorer Reporting tool

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Cause

This problem can occur if you clicked Update during a previous AVS session. The update procedure creates an Update folder in your Download folder for IEAK6. The Update folder contains both the Update.cab and Ieupdate.cif files. The problem occurs because the Ieupdate.cif file is empty. Additionally, the Ieupdate.cif file that is located in the Update.cab file is empty.

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Resolution

To resolve this problem, delete the Update folder that is located in the Download folder.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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More information

The Updates functionality is provided as a way to check whether Microsoft has updated any Internet components since Internet Explorer was released, or if any new Internet components are now available.

For example, a single component that contains all Internet Explorer security patches that have been released is available in the Updates dialog box.

Any components that you click in the Updates dialog box are downloaded to your computer and included in the list that is in the AVS step in the wizard.

NOTE: The Updates button is not available if you previously disabled AVS.

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Keywords: KB312869, kbprb, kbpending, kberrmsg

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Article Info
Article ID : 312869
Revision : 4
Created on : 11/1/2006
Published on : 11/1/2006
Exists online : False
Views : 378