This article describes update KB3127987 for Microsoft Office 2016, which was released on January 3, 2017. This update has a prerequisite.
Be aware that the update on the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)
Be aware that the update on the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)
Improvements and fixes
Fixes the following issues:- Consider the following scenario:
- You're using Microsoft Office 2016 Click-to-Run.
- You're using an Office 365 Exchange Online mailbox, with Modern Authentication enabled.
- This update enables Microsoft Skype for Business Virtual desktop infrastructure (VDI) when you use Citrix RealTime optimization pack 2.0 and later versions.
- This update enables Microsoft Skype for Business client to scale across monitors that are set to different DPIs.
Note If this update doesn't work as expected, you should delete a registry key under HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers. The key has a name with the full path of lync.exe and a value of HIGHDPIAWARE.
After you delete the registry key, you must restart Skype for Business to make sure that this fix functions correctly.