Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "You need to install additional updates" error message when you try to start Lync 2013

"You need to install additional updates" error message when you try to start Lync 2013

View products that this article applies to.

Symptoms

After you install the December 2015 update for Microsoft Lync 2013 (Skype for Business), you receive the following error message when you try to start Lync 2013: 

Lync is becoming Skype for Business. To run this app, you need to install additional updates for Skype for Business. See KB3115883 for details or contact your administrator.

↑ Back to the top

Cause

This problem occurs because security update MS15-044 is not installed on your device. MS15-044 is a prerequisite for the June 2015 Lync (Skype for Business) update and later versions of the update.

↑ Back to the top

Resolution

To resolve this problem, install MS15-044 on your device. After you apply MS15-044, Lync 2013 will be upgraded to Skype for Business. For more information about Skype for Business, see Lync is now Skype for Business.

↑ Back to the top

Keywords: kbqfe, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 3115883
Revision : 1
Created on : 1/7/2017
Published on : 1/5/2016
Exists online : False
Views : 333