Microsoft Knowledge Base Archive

Introduction

This article describes update KB3114996 for Microsoft Outlook 2010, which was released on April 5, 2016. This update has a prerequisite.

Known issues

After you install this update, you may experience the following error when you try to start Microsoft Outlook:

The Windows installer service could not be accessed.

To fix this problem, do one of the following:

Option 1: On systems on which update KB3139923 is installed, make sure that update KB3072630 is also installed.
Option 2: Uninstall KB3139923.

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Improvements and fixes

Fixes the following issues:

After receiving the RPC_S_SERVER_TOO_BUSY response from the Exchange Server, Outlook 2010 that has the MAPI over HTTP transport protocol enabled should resend the request after some back-off time instead of immediately reconnecting to the server.
When you download email attachments through the MAPI over HTTP transport protocol in Outlook 2010, attachments may be corrupted in some scenarios. This issue occurs in multi-core processor systems and Outlook 2010 with online mode.
When a delegate opens a meeting request in Outlook 2010, some respond buttons, such as the Accept, Tentative, and Decline buttons, aren't displayed.

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How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center.

If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Virus-scan claim

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

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Update information

Prerequisite

To apply this update, you must have Microsoft Office 2010 Service Pack 2 installed.

Note You may also have to apply Language Pack Service Pack 2 for any Language Packs that you previously installed.

Restart information

You may have to restart the computer after you install this update.

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More Information

How to uninstall this update

Windows 10

Click Start, enter View Installed Updates in the Search Windows box, and then press Enter.
In the list of updates, locate and then select update KB3114996, and then click Uninstall.

Windows 8 and Windows 8.1

Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.
Enter windows update, click Windows Update, and then click Installed Updates.
In the list of updates, locate and then select update KB3114996, and then click Uninstall.

Windows 7, Windows Vista and Windows XP

Click Start, enter Run, and then click Run.
Enter Appwiz.cpl, and then click OK.
Use one of the following procedures, depending on the operating system that you're running.
- Windows 7 and Windows Vista
  1. CLick View installed updates.
  2. In the list of updates, locate and select update KB3114996, and then click Uninstall.
- Windows XP
  1. Select the Show updates check box.
  2. In the list of updates, locate and select update KB3114996, and then click Remove.

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References

See the information about the standard terminology that's used to describe Microsoft software updates . The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

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File Information

The global version of this update has the file attributes (or later file attributes) that are listed in the following table.

x64

outlook-x-none.msp file information

File identifier	File name	File version	File size	Date	Time
Contab32.dll	Contab32.dll	14.0.7159.5000	181,336	05-Sep-2015	05:23
Dlgsetp.dll	Dlgsetp.dll	14.0.7159.5000	118,456	02-Sep-2015	04:32
Envelope.dll	Envelope.dll	14.0.7164.5000	220,360	11-Nov-2015	02:54
Impmail.dll	Impmail.dll	14.0.7159.5000	188,496	02-Sep-2015	04:32
Mapiph.dll	Mapiph.dll	14.0.7159.5000	424,576	02-Sep-2015	04:32
Mimedir.dll	Mimedir.dll	14.0.7159.5000	544,416	02-Sep-2015	04:32
Olkfstub.dll.x64	Olkfstub.dll	14.0.7159.5000	261,728	02-Sep-2015	04:32
Olmapi32.dll	Olmapi32.dll	14.0.7166.5000	4,648,704	13-Jan-2016	17:10
Omsmain.dll	Omsmain.dll	14.0.7159.5000	1,099,872	05-Sep-2015	05:27
Omsxp32.dll	Omsxp32.dll	14.0.7159.5000	365,176	05-Sep-2015	05:27
Outlmime.dll	Outlmime.dll	14.0.7164.5000	722,640	11-Nov-2015	02:54
Outlook.exe	Outlook.exe	14.0.7168.5000	24,130,760	17-Mar-2016	16:49
Outlph.dll	Outlph.dll	14.0.7164.5000	378,584	11-Nov-2015	17:04
Pstprx32.dll	Pstprx32.dll	14.0.7164.5000	431,280	11-Nov-2015	02:54
Recall.dll	Recall.dll	14.0.7159.5000	58,960	02-Sep-2015	04:32
Rm.dll	Rm.dll	14.0.7159.5000	100,528	02-Sep-2015	04:32
Rtfhtml.dll	Rtfhtml.dll	14.0.7159.5000	551,000	05-Sep-2015	05:23
Scnpst32.dll	Scnpst32.dll	14.0.7164.5000	451,312	11-Nov-2015	02:54
Scnpst64.dll	Scnpst64.dll	14.0.7164.5000	449,272	11-Nov-2015	02:54

outlookintl-en-us.msp file information

File identifier	File name	File version	File size	Date	Time
Mapir.dll_1033	Mapir.dll	14.0.7155.5000	1,126,576	16-Jul-2015	02:03
Outllibr.dll_1033	Outllibr.dll	14.0.7147.5000	6,578,864	18-Mar-2015	20:22

x86

outlook-x-none.msp file information

File identifier	File name	File version	File size	Date	Time
Contab32.dll	Contab32.dll	14.0.7159.5000	135,872	05-Sep-2015	05:22
Dlgsetp.dll	Dlgsetp.dll	14.0.7159.5000	90,200	02-Sep-2015	04:51
Envelope.dll	Envelope.dll	14.0.7164.5000	155,848	11-Nov-2015	02:45
Impmail.dll	Impmail.dll	14.0.7159.5000	137,296	02-Sep-2015	04:51
Mapiph.dll	Mapiph.dll	14.0.7159.5000	278,656	02-Sep-2015	04:51
Mimedir.dll	Mimedir.dll	14.0.7159.5000	362,048	02-Sep-2015	04:51
Olkfstub.dll.x86	Olkfstub.dll	14.0.7159.5000	257,120	02-Sep-2015	04:51
Olmapi32.dll	Olmapi32.dll	14.0.7166.5000	3,358,464	13-Jan-2016	17:09
Omsmain.dll	Omsmain.dll	14.0.7159.5000	727,136	05-Sep-2015	05:28
Omsxp32.dll	Omsxp32.dll	14.0.7159.5000	235,640	05-Sep-2015	05:28
Outlmime.dll	Outlmime.dll	14.0.7164.5000	525,008	11-Nov-2015	02:45
Outlook.exe	Outlook.exe	14.0.7168.5000	15,994,568	17-Mar-2016	16:47
Outlph.dll	Outlph.dll	14.0.7164.5000	330,456	11-Nov-2015	17:03
Pstprx32.dll	Pstprx32.dll	14.0.7164.5000	310,960	11-Nov-2015	02:45
Recall.dll	Recall.dll	14.0.7159.5000	46,672	02-Sep-2015	04:51
Rm.dll	Rm.dll	14.0.7159.5000	80,456	02-Sep-2015	04:52
Rtfhtml.dll	Rtfhtml.dll	14.0.7159.5000	421,464	05-Sep-2015	05:22
Scnpst32.dll	Scnpst32.dll	14.0.7164.5000	337,648	11-Nov-2015	02:45
Scnpst64.dll	Scnpst64.dll	14.0.7164.5000	348,408	11-Nov-2015	02:45

outlookintl-en-us.msp file information

File identifier	File name	File version	File size	Date	Time
Mapir.dll_1033	Mapir.dll	14.0.7155.5000	1,126,576	16-Jul-2015	01:58
Outllibr.dll_1033	Outllibr.dll	14.0.7147.5000	6,583,480	18-Mar-2015	20:22

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Article ID	:	3114996
Revision	:	3
Created on	:	4/9/2020
Published on	:	4/9/2020
Exists online	:	False
Views	:	251

Microsoft KB Archive Search

April 5, 2016, update for Outlook 2010 (KB3114996)

Introduction

Known issues

Improvements and fixes

How to download and install the update

Microsoft Update

Download Center

Update information

Prerequisite

Restart information

More Information

References

File Information

outlook-x-none.msp file information

outlookintl-en-us.msp file information

outlook-x-none.msp file information

outlookintl-en-us.msp file information

Applies to: