Error Message When You Try to Browse the Web: The Page Cannot Be Displayed

When you attempt to browse the Web, you may receive the following error message: You may also receive an error message similar to the following where Web site is the name of the Web site that you are attempting to log on to.

This behavior can occur if both of the following conditions are true:

• You install the Gator program from Gator.com.
  
  -and-
• You remove (uninstall) the Gator program.

When you install Gator, the OfferCompanion program is also installed. The behavior described in the "Symptoms" section of this article can occur if the OfferCompanion program remains on the computer after you remove Gator.

To resolve this issue, remove OfferCompanion. To do this, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Add/Remove Programs.
3. In the Add/Remove Programs Properties dialog box, click OfferCompanion, and then click Add/Remove.
   
   The Gator Uninstaller starts. Follow the instructions to remove OfferCompanion.
4. Restart the computer.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For additional information about issues related to adware programs, click the article numbers below to view the articles in the Microsoft Knowledge Base: