Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Airplane mode status displayed wrong in Windows 10

Airplane mode status displayed wrong in Windows 10

View products that this article applies to.

Symptoms

When running Windows 10, Airplane mode may show in the Action Center, tile, or Settings as On when it has been turned off; or it may not display as turned off when wireless networking is enabled.

 Wireless networking and other features will work when Airplane mode has been turned off, even if it is incorrectly displayed as still on.

↑ Back to the top

Cause

If the computer reports to Windows that it has a battery, but also reports that it is a Desktop or Workstation instead of a Mobile device, this problem can occur. It can also occur on any device if the wireless device gets out of sync with the Windows 10 UI.

↑ Back to the top

Resolution

This problem is being investigated. There is no resolution at this time. For now, please ignore the airplane mode setting on the computer.

↑ Back to the top

More Information

For the battery reporting issue, the device type is reported to Windows through the ACPI power platform role setting described by the following link: 

MSDN - POWER_PLATFORM_ROLE enumeration

↑ Back to the top

Keywords: kbnoindex, kb

↑ Back to the top

Article Info
Article ID : 3108602
Revision : 1
Created on : 1/7/2017
Published on : 1/5/2016
Exists online : False
Views : 209