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Can't connect to a wireless network when you resume the computer from hibernation

View products that this article applies to.

Symptoms

After you resume the computer from hibernation in Windows 8, Windows RT, Windows Embedded 8, or Windows Server 2012, the WLAN AutoConfig service freezes. Therefore, you have to restart the system to connect to the wireless network.

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Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

There's no prerequisite to apply this hotfix.

Registry information

To apply this hotfix, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Windows 8, Windows RT, and Windows Server 2012
Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

Notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Version Product Milestone Service branch
    6.2.920 0.17xxxWindows 8, Windows RT, or Windows Server 2012RTMGDR
    6.2.920 0.21xxxWindows 8, Windows RT, or Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
Windows RT
File nameFile versionFile sizeDateTimePlatform
Report.system.wireless.xmlNot applicable59,62006-Jul-201220:20Not applicable
Rules.system.wireless.xmlNot applicable159,93406-Jul-201220:20Not applicable
Wfdprov.dll6.2.9200.1645126,11206-Nov-201203:24Not applicable
Wlan.mofNot applicable12,88006-Jul-201220:20Not applicable
Wlanapi.dll6.2.9200.16451196,60806-Nov-201203:24Not applicable
Wlanhlp.dll6.2.9200.164519,72806-Nov-201203:07Not applicable
Wlanmsm.dll6.2.9200.16451332,28806-Nov-201203:24Not applicable
Wlansec.dll6.2.9200.17561308,73631-Oct-201506:44Not applicable
Wlansvc.dll6.2.9200.175611,023,48831-Oct-201506:44Not applicable
Wlansvc.ptxmlNot applicable31,35205-Nov-201223:29Not applicable
x86 Windows 8
File nameFile versionFile sizeDateTimePlatform
Report.system.wireless.xmlNot applicable59,62006-Jul-201219:47Not applicable
Rules.system.wireless.xmlNot applicable159,93406-Jul-201219:47Not applicable
Wfdprov.dll6.2.9200.1645125,60006-Nov-201204:20x86
Wlan.mofNot applicable12,88006-Jul-201219:47Not applicable
Wlanapi.dll6.2.9200.17561202,24031-Oct-201508:14x86
Wlanhlp.dll6.2.9200.164519,72806-Nov-201203:56x86
Wlanmsm.dll6.2.9200.17561386,56031-Oct-201508:14x86
Wlansec.dll6.2.9200.16451375,29606-Nov-201204:20x86
Wlansvc.dll6.2.9200.175611,204,22431-Oct-201508:14x86
Wlansvc.ptxmlNot applicable31,35205-Nov-201223:34Not applicable
Report.system.wireless.xmlNot applicable59,62006-Jul-201220:00Not applicable
Rules.system.wireless.xmlNot applicable159,93406-Jul-201220:00Not applicable
Wfdprov.dll6.2.9200.2055525,60006-Nov-201204:24x86
Wlan.mofNot applicable12,88006-Jul-201220:00Not applicable
Wlanapi.dll6.2.9200.21678203,26431-Oct-201506:19x86
Wlanhlp.dll6.2.9200.205559,72806-Nov-201204:00x86
Wlanmsm.dll6.2.9200.21678386,56031-Oct-201506:19x86
Wlansec.dll6.2.9200.20555375,29606-Nov-201204:24x86
Wlansvc.dll6.2.9200.216781,204,22431-Oct-201506:19x86
Wlansvc.ptxmlNot applicable31,35205-Nov-201223:36Not applicable
x64 Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Report.system.wireless.xmlNot applicable59,62006-Jul-201220:24Not applicable
Rules.system.wireless.xmlNot applicable159,93406-Jul-201220:24Not applicable
Wfdprov.dll6.2.9200.1645130,72006-Nov-201204:19x64
Wlan.mofNot applicable12,88006-Jul-201220:24Not applicable
Wlanapi.dll6.2.9200.16451273,40806-Nov-201204:19x64
Wlanhlp.dll6.2.9200.164519,72806-Nov-201203:58x64
Wlanmsm.dll6.2.9200.16451470,01606-Nov-201204:19x64
Wlansec.dll6.2.9200.16451446,46406-Nov-201204:19x64
Wlansvc.dll6.2.9200.175611,387,00831-Oct-201507:34x64
Wlansvc.ptxmlNot applicable31,35205-Nov-201223:31Not applicable
Report.system.wireless.xmlNot applicable59,62006-Jul-201220:02Not applicable
Rules.system.wireless.xmlNot applicable159,93406-Jul-201220:02Not applicable
Wfdprov.dll6.2.9200.2055530,72006-Nov-201204:25x64
Wlan.mofNot applicable12,88006-Jul-201220:02Not applicable
Wlanapi.dll6.2.9200.21678273,92031-Oct-201505:44x64
Wlanhlp.dll6.2.9200.205559,72806-Nov-201204:03x64
Wlanmsm.dll6.2.9200.20555470,01606-Nov-201204:25x64
Wlansec.dll6.2.9200.20555446,46406-Nov-201204:25x64
Wlansvc.dll6.2.9200.216781,387,00831-Oct-201505:44x64
Wlansvc.ptxmlNot applicable31,35205-Nov-201223:35Not applicable
Wfdprov.dll6.2.9200.1645125,60006-Nov-201204:20x86
Wlan.mofNot applicable12,88006-Jul-201219:47Not applicable
Wlanapi.dll6.2.9200.17561202,24031-Oct-201508:14x86
Wlanhlp.dll6.2.9200.164519,72806-Nov-201203:56x86
Wlanmsm.dll6.2.9200.17561386,56031-Oct-201508:14x86
Wlansec.dll6.2.9200.16451375,29606-Nov-201204:20x86
Wow64_wlansvc.ptxmlNot applicable31,35205-Nov-201223:34Not applicable
Wfdprov.dll6.2.9200.2055525,60006-Nov-201204:24x86
Wlan.mofNot applicable12,88006-Jul-201220:00Not applicable
Wlanapi.dll6.2.9200.21678203,26431-Oct-201506:19x86
Wlanhlp.dll6.2.9200.205559,72806-Nov-201204:00x86
Wlanmsm.dll6.2.9200.21678386,56031-Oct-201506:19x86
Wlansec.dll6.2.9200.20555375,29606-Nov-201204:24x86
Wow64_wlansvc.ptxmlNot applicable31,35205-Nov-201223:37Not applicable
Additional file information
Windows RT
File propertyValue
File nameArm_8d7d1c1cfcac9f0a177980e742b1f24c_31bf3856ad364e35_6.2.9200.17562_none_d2474032fdc2e86b.manifest
File versionNot applicable
File size695
Date (UTC)02-Nov-2015
Time (UTC)21:17
PlatformNot applicable
File nameArm_microsoft-windows-wlansvc_31bf3856ad364e35_6.2.9200.17562_none_99054cd3d63bae1e.manifest
File versionNot applicable
File size219,502
Date (UTC)02-Nov-2015
Time (UTC)21:18
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,590
Date (UTC)02-Nov-2015
Time (UTC)21:17
PlatformNot applicable
x86 Windows 8
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size1,798
Date (UTC)02-Nov-2015
Time (UTC)21:18
PlatformNot applicable
File nameX86_a1c129b699da7b15ebe165cb9623c1cd_31bf3856ad364e35_6.2.9200.21679_none_038b8b75fce8f6f4.manifest
File versionNot applicable
File size695
Date (UTC)02-Nov-2015
Time (UTC)21:18
PlatformNot applicable
File nameX86_b4317e4318a74f85aa8a607aedca1a8d_31bf3856ad364e35_6.2.9200.17562_none_6e8b03e678095cbc.manifest
File versionNot applicable
File size695
Date (UTC)02-Nov-2015
Time (UTC)21:18
PlatformNot applicable
File nameX86_microsoft-windows-wlansvc_31bf3856ad364e35_6.2.9200.17562_none_9902da7bd63e8f58.manifest
File versionNot applicable
File size219,502
Date (UTC)02-Nov-2015
Time (UTC)21:20
PlatformNot applicable
File nameX86_microsoft-windows-wlansvc_31bf3856ad364e35_6.2.9200.21679_none_9988a960ef5dfc74.manifest
File versionNot applicable
File size219,502
Date (UTC)02-Nov-2015
Time (UTC)21:20
PlatformNot applicable
x64 Windows 8 and Windows Server 2012
File propertyValue
File nameAmd64_1a8e3042b7a4c09c0804c9dbd7816907_31bf3856ad364e35_6.2.9200.21679_none_05385e4b8d38c370.manifest
File versionNot applicable
File size1,040
Date (UTC)02-Nov-2015
Time (UTC)21:18
PlatformNot applicable
File nameAmd64_cf7322356d65deb529339d8d9bc07911_31bf3856ad364e35_6.2.9200.17562_none_65d6504480f2803f.manifest
File versionNot applicable
File size1,040
Date (UTC)02-Nov-2015
Time (UTC)21:18
PlatformNot applicable
File nameAmd64_microsoft-windows-wlansvc_31bf3856ad364e35_6.2.9200.17562_none_f52175ff8e9c008e.manifest
File versionNot applicable
File size219,506
Date (UTC)02-Nov-2015
Time (UTC)21:23
PlatformNot applicable
File nameAmd64_microsoft-windows-wlansvc_31bf3856ad364e35_6.2.9200.21679_none_f5a744e4a7bb6daa.manifest
File versionNot applicable
File size219,506
Date (UTC)02-Nov-2015
Time (UTC)21:23
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,016
Date (UTC)02-Nov-2015
Time (UTC)21:18
PlatformNot applicable
File nameWow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.2.9200.17562_none_ff762051c2fcc289.manifest
File versionNot applicable
File size215,941
Date (UTC)02-Nov-2015
Time (UTC)21:23
PlatformNot applicable
File nameWow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.2.9200.21679_none_fffbef36dc1c2fa5.manifest
File versionNot applicable
File size215,941
Date (UTC)02-Nov-2015
Time (UTC)21:23
PlatformNot applicable

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Keywords: kb, kbqfe, kbsurveynew, kbfix, kbautohotfix, kbhotfixserver, kbexpertiseinter

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Article Info
Article ID : 3106296
Revision : 1
Created on : 1/7/2017
Published on : 12/8/2015
Exists online : False
Views : 159