You can get this update or hotfix by using one of the following methods. We have released an update through Windows Update and Microsoft Update Catalog for Windows Server 2012 R2. We also have released a hotfix for Windows Server 2012. Even though this issue is observed only in Windows Server 2012 R2 or Windows Server 2012, the update also applies to Windows 8.1 and Windows RT 8.1.
Important If you install a language pack after you install this update or hotfix, you must reinstall this update or hotfix. Therefore, we recommend that you install any language packs that you need before you install this update or hotfix. For more information, see Add language packs to Windows.Method 1: Windows Update
This update is provided as a
Recommended update on Windows Update. For more information on how to run Windows Update, see
How to get an update through Windows Update.
Method 2: Microsoft Update Catalog
To get the stand-alone package for this update, go to the
Microsoft Update Catalog website.
Note You must be running Microsoft Internet Explorer 6.0 or later.
Method 3: Hotfix package for Windows Server 2012
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.Update or hotfix detail information
Prerequisites
To apply this update, you must have
April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.
There's no prerequisite for Windows Server 2012 to apply this hotfix.
Registry information
To apply this update or hotfix, you don't have to make any changes to the registry.
Restart requirement
You may have to restart the computer after you apply this update or hotfix.
Update or hotfix replacement information
This update or hotfix doesn't replace a previously released update or hotfix.