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Installing and searching for updates is slow and high CPU usage occurs in Windows 7 and Windows Server 2008 R2


View products that this article applies to.

This article describes an update that contains some improvements for Windows Update Client in Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. This update has a prerequisite.

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Issues that are fixed in this update

Issue 1

When you install updates by using System Center Configuration Manager, the installation takes a long time, and System Center Configuration Manager becomes overloaded.

Issue 2

The Svchost.exe process occupies 100 percent of CPU usage when you upgrade a Windows Update client to Windows 10.

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How to get this update

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as an Optional update on Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center.
Operating systemUpdate
All supported x86-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows 7 Download Download the package now.
All supported x86-based versions of Windows Embedded Standard 7 Download Download the package now.
All supported x64-based versions of Windows Embedded Standard 7 Download Download the package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported IA-based versions of Windows Server 2008 R2Download Download the package now.

For more information about how to download Microsoft support files, select the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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Update detail information

Prerequisites

To install this update, install Service Pack 1 for Windows 7 or Windows Server 2008 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology that Microsoft uses to describe software updates.

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File Information

For a list of the files that are provided in this update, download the file information for update 3102810.

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Keywords: kbsurveynew, kbfix, atdownload, kbexpertiseadvanced, kb

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Article Info
Article ID : 3102810
Revision : 2
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 475