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Workflow escalation to Work item owner does not work in Microsoft Dynamics AX 2009 SP1

View products that this article applies to.

This article applies to Microsoft Dynamics AX for all regions.

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Symptoms

Workflow escalation to a work item owner does not work in Microsoft Dynamics AX 2009 SP1. In addition, you receive the following error message:

"The iterator does not designate a valid element."

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Resolution

The changes in the hotfix include adding the _elementId parameter to make sure the workflow escalation to a work item owner can work as expected.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


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Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 SP1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


File nameFile versionFile sizeDateTimePlatformSP requirement
Axupdate.exeNot applicable62,12025-Sep-201509:13x86SP1
Kb3098936.xpoNot applicable25,01825-Sep-201509:10Not applicableSP1
Metadata.xmlNot applicable7225-Sep-201509:10Not applicableSP1
Kb3098936.xpoNot applicable25,02025-Sep-201509:10Not applicableSP1
Metadata.xmlNot applicable7225-Sep-201509:10Not applicableSP1
Kb3098936.xpoNot applicable25,01225-Sep-201509:10Not applicableSP1
Metadata.xmlNot applicable7225-Sep-201509:10Not applicableSP1
Kb3098936.xpoNot applicable24,96625-Sep-201509:09Not applicableSP1
Metadata.xmlNot applicable7225-Sep-201509:09Not applicableSP1
Kb3098936.xpoNot applicable25,01225-Sep-201509:10Not applicableSP1
Metadata.xmlNot applicable7225-Sep-201509:10Not applicableSP1
Axsetupsp.exe5.0.1100.451,637,04025-Sep-201509:13x86SP1
Cabextractor.dllNot applicable19,63225-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.dll5.0.1600.3427150,25625-Sep-201509:13x86SP1
Axsetupsp.resources.dll5.0.1100.40539,32825-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33618-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40535,23225-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40535,23225-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40535,23225-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40539,32825-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40539,32825-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32018-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40535,23225-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40543,42425-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84818-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40535,23225-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40535,23225-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40535,23225-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40547,52025-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40559,80825-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40818-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40531,13625-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Apr-201422:03x86SP1
Axsetupsp.resources.dll5.0.1100.40527,04025-Sep-201509:13x86SP1
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80018-Apr-201422:03x86SP1
Cabextractor.dllNot applicable23,21625-Sep-201509:13x64SP1



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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbexpertiseinter, kbexpertisebeginner, kbexpertiseadvanced, kbmbspartner, kbmbsquickpub, kbqfe, kbsurveynew, kbnoloc, kb, kbhotfixserver, kbautohotfix, kbmbsmigrate

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Article Info
Article ID : 3098936
Revision : 2
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 210