Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Delegate can't transfer a call in Lync 2013 UI if you have June or July update installed


View products that this article applies to.

This issue only occurs when you use Microsoft Lync 2013 that has the June update or July update installed. When you receive a call as a delegate and select the work number to transfer the call to another user, nothing happens in Lync 2013 user interface (UI), and the call can't be transferred.

↑ Back to the top


Resolution

To fix this issue, install the October 13, 2015 update (KB3085581) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

↑ Back to the top


Keywords: kbfix, kbqfe, kbexpertiseinter, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 3096507
Revision : 1
Created on : 1/7/2017
Published on : 10/13/2015
Exists online : False
Views : 134