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Delegate can't transfer a call in Lync 2013 UI if you have June or July update installed

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This issue only occurs when you use Microsoft Lync 2013 that has the June update or July update installed. When you receive a call as a delegate and select the work number to transfer the call to another user, nothing happens in Lync 2013 user interface (UI), and the call can't be transferred.

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Resolution

To fix this issue, install the October 13, 2015 update (KB3085581) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbfix, kbqfe, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 3096507
Revision : 1
Created on : 1/7/2017
Published on : 10/13/2015
Exists online : False
Views : 240