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The Features section of the printer properties UI is missing after you upgrade to Windows 10

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Symptoms

Consider the following scenario:
  • You have a computer that is running Windows 8.1 or Windows 7.
  • You install a printer device that has advanced features.
  • You upgrade the computer to Windows 10.
In this scenario, the Features section of the printer properties user interface (UI) may be missing after the upgrade.







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Resolution

To fix this issue, reinstall the printer driver. Reinstalling the driver will return the Features section to the printer properties UI.

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More Information

This issue does not cause functionality to be lost. Only the display of available features is missing.

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Keywords: kbexpertiseadvanced, kbsurveynew, kbtshoot, kb

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Article Info
Article ID : 3095714
Revision : 12
Created on : 11/8/2019
Published on : 11/12/2019
Exists online : False
Views : 603