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Outlook Configuration fails with the error "Error| Exception : Value cannot be null." if CRM Client has Update 7.1 installed


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Symptoms

When you try to configure Microsoft Dynamics CRM for Microsoft Office Outlook, you receive the following error message:

Error| Exception : context
at Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context)
at Microsoft.Crm.Application.ControlDescriptor.get_Metadata()
at Microsoft.Crm.Application.FormDescriptor.GetChildColumns()
...

Error| Exception : Value cannot be null.
Parameter name: context

Cause

This is caused by an issue with forms that have a filter lookup on them.

Resolution

A Critical Update for Microsoft Dynamics CRM 2015 Outlook Client Update 7.1 has been released to address this issue. This issue only impacts the Outlook Client. The critical update is available for download from the following Microsoft Download Center website:

Critical Update for Microsoft Outlook CRM Client 7.1 (KB3095139)

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Keywords: kb, kbsurveynew, kbqfe

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Article Info
Article ID : 3095139
Revision : 2
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 233