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Cannot Open Embedded Message in Outlook Web Access

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This article was previously published under Q309231

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Symptoms

After you click Open file from the current location while you are trying to open an e-mail (.eml) file attachment in Microsoft Outlook Web Access, you may receive the following error message:
The file 'pathname with uuencoded filename.eml' could not be opened because it does not exist, or is being used by another application. (0x800CCF65, 2)

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Cause

This behavior occurs because of how Exchange 2000 Server processes .eml file attachments.

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Status

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
Microsoft is researching this problem and will post more information in this article when the information becomes available.

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Keywords: KB309231, kbprb, kbpending, kbexchange2000sp2fix, kberrmsg

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Article Info
Article ID : 309231
Revision : 5
Created on : 2/28/2007
Published on : 2/28/2007
Exists online : False
Views : 278