The error 0x800CCC92 or error 0x800CCCD2 occurs when you try to retrieve a message from a POP3 server

Note Although this article discusses an error message that may occur on a local computer, the problem actually occurs in Microsoft Exchange 2000 Server. To resolve this issue and prevent error messages on the local computer, an update must be applied to the Exchange server that the Microsoft Outlook application is configured to use or to communicate with.

When you try to use Microsoft Outlook Express to retrieve a message from a Post Office Protocol (POP3) e-mail server, you may receive the following error message: If you try to retrieve the same e-mail message by using Internet Messaging Access Protocol (IMAP), you may receive the following error message: The following text may appear in the Event log:

This problem was first fixed in Exchange 2000 Server Service Pack 2. To resolve this issue, install the latest available service pack for Exchange 2000 Server.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was corrected in Exchange 2000 Server SP2.
Contact the Exchange administrator to verify that he or she has applied Exchange 2000 Server SP2 or a later service pack to resolve this problem.