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Some fields must match for a "User Registered" trigger to succeed in a campaign automation workflow

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Symptoms

Landing page registrants aren't proceeding down the positive path of a "User Registered" trigger in a campaign automation workflow. The First Name, Last Name, Company, and Email Address fields must match for a "User Registered" trigger to succeed in a campaign automation workflow.

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Cause

Registrants won't continue down the positive path of a "User Registered" trigger in a campaign automation workflow unless they enter the First Name, Last Name, Company, and Email Address values exactly as they appear in the corresponding Marketing Contact record within Microsoft Dynamics Marketing.

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Resolution

Microsoft Dynamics Marketing customers should make sure that their Marketing Contacts contain the correct information in these four fields, and registrants should be encouraged to enter their contact details correctly.

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Keywords: kbmbsmigrate, kbmbspartner, kbsurveynew, kbexpertisebeginner, kbexpertiseinter, kbtshoot, kbfix, kb

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Article Info
Article ID : 3091782
Revision : 1
Created on : 1/7/2017
Published on : 8/27/2015
Exists online : False
Views : 112