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Modern Lifecycle Policy


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The Modern Lifecycle Policy covers products and services that are serviced and supported continuously. Under this policy, the product or service remains in support if the following criteria are met:

  1. Customers must stay current as per the servicing and system requirements published for the product or service.
  2. Customers must be licensed to use the product or service.
  3. Microsoft must currently offer support for the product or service.


Change notification

Changes for these products and services may be more frequent and require customers to be alert for forthcoming modifications to their product or service.

For products and services governed by the Modern Lifecycle Policy, unless otherwise noted, Microsoft’s policy is to provide a minimum 30 days' notification when customers are required to take action in order to avoid significant degradation to the normal use of the product or service.

Visit these roadmaps to find information about upcoming features and releases:

  1. M365: https://www.microsoft.com/microsoft-365/roadmap
  2. Azure: https://azure.microsoft.com/updates
  3. Dynamics 365: https://roadmap.dynamics.com


Continuity and migration

For products governed by the Modern Lifecycle Policy, Microsoft will provide a minimum of 12 months' notification prior to ending support if no successor product or service is offered—excluding free services or preview releases.

For products under existing lifecycle policies (such as the Fixed Lifecycle Policy), Microsoft will continue to provide servicing and support for a fixed amount of time. Products that have already launched with existing lifecycle policies will continue to be supported according to the published end of support dates

Please see the Modern Policy FAQ for more details.

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Keywords: dynamics 365, O365, Azure, Lifecycle Policy, Modern lifecycle policy

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Article Info
Article ID : 30881
Revision : 26
Created on : 2/6/2020
Published on : 2/6/2020
Exists online : False
Views : 41