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Document with 3-D characters contains black lines in the printed output

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Symptoms

Consider the following scenario:
  • You have a device that's running a version of Windows that's listed in the "Applies To" section.
  • You print a document that contains 3-D characters.
  • The printer uses a Version-4 PCL 6 / Raster printer driver.

In this scenario, the printed output contains thin black lines.

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Cause

This is a known issue in the DPI conversion process that involves the way that the driver processes a 3-D image. 

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Workaround

To work around this issue, print the document to a printer that's using a printer driver other than a Version-4 PCL 6 / Raster printer driver, such as a Version-4 PostScript driver.

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More Information

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbexpertiseadvanced, kbsurveynew, kbtshoot, kb

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Article Info
Article ID : 3088031
Revision : 1
Created on : 1/7/2017
Published on : 8/19/2015
Exists online : False
Views : 257