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You can't select the first item in a list by touching in Windows 8.1


View products that this article applies to.

This article describes an issue that occurs on certain touch-only devices that have high dots per inch (DPI) display in Windows 8.1. You can fix this issue by using the update in this article. Before you install this update, check out the Prerequisites section.

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How to get this update

You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though this issue is observed only in Windows 8.1, the update also applies to Windows RT 8.1 and Windows Server 2012 R2.

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, select the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To install this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.
File information
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    VersionProductMilestoneService branch
    6.3.960 0.18xxxWindows 8.1 and Windows Server 2012 R2RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Comctl32.dll6.10.9600.180062,105,85606-Aug-201517:20x86
For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Comctl32.dll6.10.9600.180062,583,04006-Aug-201518:16x64
Comctl32.dll6.10.9600.180062,105,85606-Aug-201517:20x86
For all supported Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Comctl32.dll6.10.9600.180061,826,30406-Aug-201516:43Not applicable

Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2
Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_ba37dc1292c869578d4697878bf8eaac_6595b64144ccf1df_6.0.9600.18006_none_83d80111790e5e10.manifest
File versionNot applicable
File size635
Date (UTC)07-Aug-2015
Time (UTC)07:27
PlatformNot applicable
File nameX86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee.manifest
File versionNot applicable
File size3,919
Date (UTC)06-Aug-2015
Time (UTC)18:39
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File propertyValue
File nameAmd64_257a3293503d1e53817f53d064dfe5ec_6595b64144ccf1df_6.0.9600.18006_none_6fe371a81251ef8b.manifest
File versionNot applicable
File size639
Date (UTC)07-Aug-2015
Time (UTC)07:27
PlatformNot applicable
File nameAmd64_ba37dc1292c869578d4697878bf8eaac_6595b64144ccf1df_6.0.9600.18006_none_dff69c95316bcf46.manifest
File versionNot applicable
File size637
Date (UTC)07-Aug-2015
Time (UTC)07:27
PlatformNot applicable
File nameAmd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest
File versionNot applicable
File size3,925
Date (UTC)06-Aug-2015
Time (UTC)20:51
PlatformNot applicable
File nameX86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee.manifest
File versionNot applicable
File size3,919
Date (UTC)06-Aug-2015
Time (UTC)18:39
PlatformNot applicable
Additional files for all supported Windows RT 8.1
File propertyValue
File nameArm_8760bf965b4355557cc7012ba7850c36_6595b64144ccf1df_6.0.9600.18006_none_cdb2c6c1789f7c01.manifest
File versionNot applicable
File size635
Date (UTC)07-Aug-2015
Time (UTC)07:27
PlatformNot applicable
File nameArm_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec3747013b01d8.manifest
File versionNot applicable
File size3,919
Date (UTC)06-Aug-2015
Time (UTC)17:35
PlatformNot applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

Cause

This issue occurs because of touch-targeting heuristics in the Windows kernel mode driver.

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References

See the terminology that Microsoft uses to describe software updates.

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Keywords: kbsurveynew, kbfix, atdownload, kbexpertiseinter, kb

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Article Info
Article ID : 3087041
Revision : 2
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 239