SetOptions or GetOptions method doesn't work for PRINTER_PROPERTY features in Windows

View products that this article applies to.

This article describes an issue that occurs when SetOptions or GetOptions is called in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. A hotfix is available to fix this issue. The hotfix has a prerequisite.

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Symptoms

This issue occurs when the SetOptions() and GetOptions() APIs are called for the PRINTER_PROPERTY features from the OEM DocumentEvent function, specifically the DOCUMENTEVENT_CREATEDCPRE event. When this issue occurs, you're prevented from setting dynamic print policies.

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Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

To apply this hotfix, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology that Microsoft uses to describe software updates.

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File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

Notes

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

Version Product Milestone Service branch
6.3.960 0.18xxx Windows 8.1, Windows RT 8.1, and Windows Server 2012 R2 RTM GDR
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes aren't listed, are signed with a Microsoft digital signature.

Version	Product	Milestone	Service branch
6.3.960 0.18xxx	Windows 8.1, Windows RT 8.1, and Windows Server 2012 R2	RTM	GDR

Windows RT 8.1

File name	File version	File size	Date	Time	Platform
Locale.gpd	Not applicable	14,088	13-Aug-2015	13:34	Not applicable
Msxpsinc.gpd	Not applicable	73	13-Aug-2015	13:34	Not applicable
Msxpsinc.ppd	Not applicable	72	13-Aug-2015	13:34	Not applicable
Mxdwdrv.dll	0.3.9600.18048	699,904	04-Sep-2015	16:55	Not applicable
P6disp.gpd	Not applicable	25,489	13-Aug-2015	13:31	Not applicable
P6font.gpd	Not applicable	3,293	13-Aug-2015	13:31	Not applicable
Pcl4res.dll	0.3.5479.0	289,792	04-Sep-2015	18:06	x86
Pcl5eres.dll	0.3.5479.0	1,035,264	04-Sep-2015	18:06	x86
Pcl5ures.dll	0.3.5479.0	1,034,752	04-Sep-2015	18:07	x86
Pclxl.dll	0.3.5479.0	205,824	04-Sep-2015	18:06	x86
Pclxl.gpd	Not applicable	10,375	13-Aug-2015	13:31	Not applicable
Pjl.gpd	Not applicable	1,156	13-Aug-2015	13:31	Not applicable
Pjlmon.dll	6.3.9600.18048	17,408	04-Sep-2015	17:27	Not applicable
Pscript.ntf	Not applicable	1,060,548	13-Aug-2015	13:34	Not applicable
Pscript5.dll	0.3.9600.18048	505,856	04-Sep-2015	18:06	Not applicable
Pscrptfe.ntf	Not applicable	1,288,252	13-Aug-2015	13:34	Not applicable
Ps_schm.gdl	Not applicable	5,561	13-Aug-2015	13:34	Not applicable
Stddtype.gdl	Not applicable	23,812	13-Aug-2015	13:34	Not applicable
Stdnames.gpd	Not applicable	14,362	13-Aug-2015	13:34	Not applicable
Stdschem.gdl	Not applicable	59,116	13-Aug-2015	13:34	Not applicable
Stdschmx.gdl	Not applicable	2,278	13-Aug-2015	13:34	Not applicable
Ttfsub.gpd	Not applicable	698	13-Aug-2015	13:34	Not applicable
Unidrv.dll	0.3.9600.18048	347,648	04-Sep-2015	17:20	Not applicable
Unidrv.hlp	Not applicable	21,225	13-Aug-2015	13:28	Not applicable
Unidrvui.dll	0.3.9600.18048	723,456	04-Sep-2015	18:06	Not applicable
Unires.dll	0.3.9600.18048	845,824	04-Sep-2015	18:06	Not applicable

x86 Windows 8.1

File name	File version	File size	Date	Time	Platform
Locale.gpd	Not applicable	14,088	13-Aug-2015	13:44	Not applicable
Msxpsinc.gpd	Not applicable	73	13-Aug-2015	13:44	Not applicable
Msxpsinc.ppd	Not applicable	72	13-Aug-2015	13:44	Not applicable
Mxdwdrv.dll	0.3.9600.18048	1,031,680	04-Sep-2015	17:27	x86
P6disp.gpd	Not applicable	25,489	13-Aug-2015	13:38	Not applicable
P6font.gpd	Not applicable	3,293	13-Aug-2015	13:38	Not applicable
Pcl4res.dll	0.3.5479.0	289,792	04-Sep-2015	19:14	x86
Pcl5eres.dll	0.3.5479.0	1,035,264	04-Sep-2015	19:14	x86
Pcl5ures.dll	0.3.5479.0	1,034,752	04-Sep-2015	19:15	x86
Pclxl.dll	0.3.5479.0	205,824	04-Sep-2015	19:13	x86
Pclxl.gpd	Not applicable	10,375	13-Aug-2015	13:38	Not applicable
Pjl.gpd	Not applicable	1,156	13-Aug-2015	13:38	Not applicable
Pjlmon.dll	6.3.9600.18048	17,920	04-Sep-2015	18:02	x86
Ps5ui.dll	0.3.9600.18048	777,216	04-Sep-2015	19:14	x86
Pscript.hlp	Not applicable	26,038	13-Aug-2015	13:30	Not applicable
Pscript.ntf	Not applicable	1,060,548	13-Aug-2015	13:44	Not applicable
Pscript5.dll	0.3.9600.18048	567,808	04-Sep-2015	19:14	x86
Pscrptfe.ntf	Not applicable	1,288,252	13-Aug-2015	13:44	Not applicable
Ps_schm.gdl	Not applicable	5,561	13-Aug-2015	13:44	Not applicable
Stddtype.gdl	Not applicable	23,812	13-Aug-2015	13:44	Not applicable
Stdnames.gpd	Not applicable	14,362	13-Aug-2015	13:44	Not applicable
Stdschem.gdl	Not applicable	59,116	13-Aug-2015	13:44	Not applicable
Stdschmx.gdl	Not applicable	2,278	13-Aug-2015	13:44	Not applicable
Ttfsub.gpd	Not applicable	698	13-Aug-2015	13:44	Not applicable
Unidrv.dll	0.3.9600.18048	422,912	04-Sep-2015	17:54	x86
Unidrv.hlp	Not applicable	21,225	13-Aug-2015	13:30	Not applicable
Unidrvui.dll	0.3.9600.18048	805,376	04-Sep-2015	19:15	x86
Unires.dll	0.3.9600.18048	845,824	04-Sep-2015	19:16	x86

x64 Windows 8.1 and Windows Server 2012 R2

File name	File version	File size	Date	Time	Platform
Locale.gpd	Not applicable	14,088	13-Aug-2015	13:38	Not applicable
Msxpsinc.gpd	Not applicable	73	13-Aug-2015	13:38	Not applicable
Msxpsinc.ppd	Not applicable	72	13-Aug-2015	13:38	Not applicable
Mxdwdrv.dll	0.3.9600.18048	909,312	04-Sep-2015	18:31	x64
P6disp.gpd	Not applicable	25,489	13-Aug-2015	13:34	Not applicable
P6font.gpd	Not applicable	3,293	13-Aug-2015	13:34	Not applicable
Pcl4res.dll	0.3.5479.0	289,792	04-Sep-2015	20:45	x64
Pcl5eres.dll	0.3.5479.0	1,035,264	04-Sep-2015	20:41	x64
Pcl5ures.dll	0.3.5479.0	1,034,752	04-Sep-2015	20:41	x64
Pclxl.dll	0.3.5479.0	205,824	04-Sep-2015	20:39	x64
Pclxl.gpd	Not applicable	10,375	13-Aug-2015	13:34	Not applicable
Pjl.gpd	Not applicable	1,156	13-Aug-2015	13:34	Not applicable
Pjlmon.dll	6.3.9600.18048	22,528	04-Sep-2015	19:21	x64
Ps5ui.dll	0.3.9600.18048	885,760	04-Sep-2015	20:40	x64
Pscript.hlp	Not applicable	26,038	13-Aug-2015	13:29	Not applicable
Pscript.ntf	Not applicable	1,062,732	13-Aug-2015	13:38	Not applicable
Pscript5.dll	0.3.9600.18048	649,216	04-Sep-2015	20:40	x64
Pscrptfe.ntf	Not applicable	1,293,180	13-Aug-2015	13:38	Not applicable
Ps_schm.gdl	Not applicable	5,561	13-Aug-2015	13:38	Not applicable
Stddtype.gdl	Not applicable	23,812	13-Aug-2015	13:38	Not applicable
Stdnames.gpd	Not applicable	14,362	13-Aug-2015	13:38	Not applicable
Stdschem.gdl	Not applicable	59,116	13-Aug-2015	13:38	Not applicable
Stdschmx.gdl	Not applicable	2,278	13-Aug-2015	13:38	Not applicable
Ttfsub.gpd	Not applicable	698	13-Aug-2015	13:38	Not applicable
Unidrv.dll	0.3.9600.18048	534,528	04-Sep-2015	19:11	x64
Unidrv.hlp	Not applicable	21,225	13-Aug-2015	13:29	Not applicable
Unidrvui.dll	0.3.9600.18048	928,256	04-Sep-2015	20:43	x64
Unires.dll	0.3.9600.18048	845,824	04-Sep-2015	20:45	x64
Locale.gpd	Not applicable	14,088	13-Aug-2015	13:44	Not applicable
Msxpsinc.gpd	Not applicable	73	13-Aug-2015	13:44	Not applicable
Msxpsinc.ppd	Not applicable	72	13-Aug-2015	13:44	Not applicable
Mxdwdrv.dll	0.3.9600.18048	1,031,680	04-Sep-2015	17:27	x86
P6disp.gpd	Not applicable	25,489	13-Aug-2015	13:38	Not applicable
P6font.gpd	Not applicable	3,293	13-Aug-2015	13:38	Not applicable
Pcl4res.dll	0.3.5479.0	289,792	04-Sep-2015	19:14	x86
Pcl5eres.dll	0.3.5479.0	1,035,264	04-Sep-2015	19:14	x86
Pcl5ures.dll	0.3.5479.0	1,034,752	04-Sep-2015	19:15	x86
Pclxl.dll	0.3.5479.0	205,824	04-Sep-2015	19:13	x86
Pclxl.gpd	Not applicable	10,375	13-Aug-2015	13:38	Not applicable
Pjl.gpd	Not applicable	1,156	13-Aug-2015	13:38	Not applicable
Pjlmon.dll	6.3.9600.18048	17,920	04-Sep-2015	18:02	x86
Ps5ui.dll	0.3.9600.18048	777,216	04-Sep-2015	19:14	x86
Pscript.hlp	Not applicable	26,038	13-Aug-2015	13:30	Not applicable
Pscript.ntf	Not applicable	1,060,548	13-Aug-2015	13:44	Not applicable
Pscript5.dll	0.3.9600.18048	567,808	04-Sep-2015	19:14	x86
Pscrptfe.ntf	Not applicable	1,288,252	13-Aug-2015	13:44	Not applicable
Ps_schm.gdl	Not applicable	5,561	13-Aug-2015	13:44	Not applicable
Stddtype.gdl	Not applicable	23,812	13-Aug-2015	13:44	Not applicable
Stdnames.gpd	Not applicable	14,362	13-Aug-2015	13:44	Not applicable
Stdschem.gdl	Not applicable	59,116	13-Aug-2015	13:44	Not applicable
Stdschmx.gdl	Not applicable	2,278	13-Aug-2015	13:44	Not applicable
Ttfsub.gpd	Not applicable	698	13-Aug-2015	13:44	Not applicable
Unidrv.dll	0.3.9600.18048	422,912	04-Sep-2015	17:54	x86
Unidrv.hlp	Not applicable	21,225	13-Aug-2015	13:30	Not applicable
Unidrvui.dll	0.3.9600.18048	805,376	04-Sep-2015	19:15	x86
Unires.dll	0.3.9600.18048	845,824	04-Sep-2015	19:16	x86

Additional file information

Windows RT 8.1

File property	Value
File name	Arm_ntprint.inf_31bf3856ad364e35_6.3.9600.18048_none_cfd1e176d625c6a1.manifest
File version	Not applicable
File size	19,225
Date (UTC)	18-Sep-2015
Time (UTC)	17:55
Platform	Not applicable

File name	Update.mum
File version	Not applicable
File size	1,595
Date (UTC)	18-Sep-2015
Time (UTC)	17:55
Platform	Not applicable

x86 Windows 8.1

File property	Value
File name	Update.mum
File version	Not applicable
File size	1,595
Date (UTC)	18-Sep-2015
Time (UTC)	17:55
Platform	Not applicable

File name	X86_ntprint.inf_31bf3856ad364e35_6.3.9600.18048_none_cfcf6f1ed628a7db.manifest
File version	Not applicable
File size	20,600
Date (UTC)	18-Sep-2015
Time (UTC)	17:59
Platform	Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property	Value
File name	Amd64_ntprint.inf_31bf3856ad364e35_6.3.9600.18048_none_2bee0aa28e861911.manifest
File version	Not applicable
File size	20,660
Date (UTC)	18-Sep-2015
Time (UTC)	18:02
Platform	Not applicable

File name	Update.mum
File version	Not applicable
File size	2,036
Date (UTC)	18-Sep-2015
Time (UTC)	17:55
Platform	Not applicable

File name	X86_ntprint.inf_31bf3856ad364e35_6.3.9600.18048_none_cfcf6f1ed628a7db.manifest
File version	Not applicable
File size	20,600
Date (UTC)	18-Sep-2015
Time (UTC)	18:02
Platform	Not applicable

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Applies to:

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Keywords: kbqfe, kbsurveynew, kbfix, kbautohotfix, kbhotfixserver, kbexpertiseinter, kb

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Article Info

Article ID	:	3084983
Revision	:	1
Created on	:	1/7/2017
Published on	:	11/4/2015
Exists online	:	False
Views	:	212

Microsoft KB Archive Search

SetOptions or GetOptions method doesn't work for PRINTER_PROPERTY features in Windows

Symptoms

Hotfix information

Prerequisites

Registry information

Restart requirement

Hotfix replacement information

Status

References

File Information

Windows RT 8.1

x86 Windows 8.1

x64 Windows 8.1 and Windows Server 2012 R2

Windows RT 8.1

x86 Windows 8.1

x64 Windows 8.1 and Windows Server 2012 R2

Applies to: