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WSUSutil.exe csaimport fails upon import in Windows Server 2012 R2 or Windows Server 2012

View products that this article applies to.

This article describes an issue that occurs when you use the WSUSutil tool in Windows Server 2012 R2 or Windows Server 2012. A hotfix is available to fix this issue. The hotfix has a prerequisite and a restart requirement.

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Symptoms

If you try to use the csaimport function in the WSUSutil tool to retrieve the CSA cab files, the import operation may deadlock.

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Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

To apply this hotfix on Windows Server 2012 R2, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed.

Registry information

To apply this hotfix, you don't have to make any changes to the registry.

Restart requirement

You don't have to restart the computer after you apply this hotfix.

Note You may have to restart the Windows Server Update Services (WSUS) service after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Cause

This issue occurs because a retry mechanism for each individual transaction was not used when the number of transactions that are needed to perform CSA import is increasing. The database access code was moved from a stored procedure to managed code, and the retry mechanism was missed.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Windows Server 2012
Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

Notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Version Product Milestone Service branch
    6.2.920 0.21xxxWindows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
x64 Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Baseapplicabilityrules.xsdNot applicable20,74902-Jun-201214:37Not applicable
Basetypes.xsdNot applicable11,30002-Jun-201214:37Not applicable
Commandlineinstallation.xsdNot applicable6,90102-Jun-201214:37Not applicable
Logicalapplicabilityrules.xsdNot applicable2,07602-Jun-201214:37Not applicable
Microsoft.updateservices.administration.dll6.2.9200.21700148,99212-Nov-201523:21x86
Microsoft.updateservices.clientservicing.dll6.2.9200.2170072,70412-Nov-201523:21x86
Msiapplicabilityrules.xsdNot applicable10,05602-Jun-201214:37Not applicable
Msiinstallation.xsdNot applicable3,45802-Jun-201214:37Not applicable
Mspinstallation.xsdNot applicable3,60002-Jun-201214:37Not applicable
Patch_applicability.xsdNot applicable5,61702-Jun-201214:37Not applicable
Softwaredistributionpackage.xsdNot applicable38,70902-Jun-201214:37Not applicable
Translatesdptosus.xsltNot applicable23,66002-Jun-201214:37Not applicable
Updateexeinstallation.xsdNot applicable5202-Jun-201214:37Not applicable
Updateservicespackage.xsdNot applicable9,04602-Jun-201214:37Not applicable
Windowsdriver.xsdNot applicable11,38002-Jun-201214:37Not applicable
Wsusutil.exe6.2.9200.21700153,08812-Nov-201523:21x86
Windows Server 2012 R2
Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

Notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.3.960 0.18 xxxWindows Server 2012 R2RTMGDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
x64 Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Baseapplicabilityrules.xsdNot applicable20,74918-Jun-201315:05Not applicable
Basetypes.xsdNot applicable11,30018-Jun-201315:05Not applicable
Commandlineinstallation.xsdNot applicable6,90118-Jun-201315:05Not applicable
Logicalapplicabilityrules.xsdNot applicable2,07618-Jun-201315:05Not applicable
Microsoft.updateservices.administration.dll6.3.9600.18084148,99206-Oct-201520:03x86
Microsoft.updateservices.clientservicing.dll6.3.9600.1808472,70406-Oct-201520:03x86
Msiapplicabilityrules.xsdNot applicable10,05618-Jun-201315:05Not applicable
Msiinstallation.xsdNot applicable3,45818-Jun-201315:05Not applicable
Mspinstallation.xsdNot applicable3,60018-Jun-201315:05Not applicable
Patch_applicability.xsdNot applicable5,61718-Jun-201315:05Not applicable
Softwaredistributionpackage.xsdNot applicable38,70918-Jun-201315:05Not applicable
Translatesdptosus.xsltNot applicable23,66018-Jun-201315:05Not applicable
Updateexeinstallation.xsdNot applicable5218-Jun-201315:05Not applicable
Updateservices-common-replacement.manNot applicable85018-Jun-201315:06Not applicable
Updateservicespackage.xsdNot applicable9,04618-Jun-201315:05Not applicable
Windowsdriver.xsdNot applicable11,38018-Jun-201315:05Not applicable
Wsusutil.exe6.3.9600.18084156,16006-Oct-201520:03x86
Additional file information
x64 Windows Server 2012
File propertyValue
File nameAmd64_65ab9eda3a6c043074c33591e6119c1e_31bf3856ad364e35_6.2.9200.21700_none_d90866fb085308b7.manifest
File versionNot applicable
File size695
Date (UTC)13-Nov-2015
Time (UTC)20:16
PlatformNot applicable
File nameAmd64_updateservices-common_31bf3856ad364e35_6.2.9200.21700_none_77abb3823d5c0b31.manifest
File versionNot applicable
File size15,063
Date (UTC)12-Nov-2015
Time (UTC)23:29
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,839
Date (UTC)13-Nov-2015
Time (UTC)20:16
PlatformNot applicable
x64 Windows Server 2012 R2
File propertyValue
File nameAmd64_4ebd46ad502adca75cdd393c4a274fa6_31bf3856ad364e35_6.3.9600.18084_none_3e6cf2cbc38202ae.manifest
File versionNot applicable
File size695
Date (UTC)07-Oct-2015
Time (UTC)06:30
PlatformNot applicable
File nameAmd64_updateservices-common_31bf3856ad364e35_6.3.9600.18084_none_0ec42ef96eaeab7f.manifest
File versionNot applicable
File size17,677
Date (UTC)06-Oct-2015
Time (UTC)20:57
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,839
Date (UTC)07-Oct-2015
Time (UTC)06:30
PlatformNot applicable

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Keywords: kbqfe, kbsurveynew, kbfix, kbautohotfix, kbhotfixserver, kbexpertiseinter, kb

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Article Info
Article ID : 3084463
Revision : 1
Created on : 1/7/2017
Published on : 12/9/2015
Exists online : False
Views : 447