Trust relationships are lost on secondary AD FS server after you add or remove claims provider in Windows Server 2012 R2

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This article describes an issue that occurs after you add or remove claims providers on a Windows Server 2012 R2-based Active Directory Federation Services (AD FS) server. A hotfix is available to resolve this issue. Before you install this update, check out the Prerequisites section.

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Symptoms

Assume that you have an AD FS farm that uses Windows Internal Database (WID) and a relying party trust (RP) to which you have assigned one or more claims providers by using the Set-AdfsRelyingPartyTrust cmdlet together with the ClaimsProviderName parameter. When you add or remove claims providers on the primary AD FS server and the second AD FS server synchronizes with the primary AD FS server, the claims provider property on the RP is deleted.

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Cause

This issue occurs because, during the synchronization, all existing objects on the secondary server are deleted, and the current objects from the primary server are added. When the claims provider is deleted, the object that represents the RP's claims provider property is also deleted because of cascading delete.

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Resolution

To resolve this issue, we have released a hotfix for Windows Server 2012 R2.

Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have update 2919355 installed in Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 R2 file information and notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

Version Product Milestone Service branch
6.3.960 0.17 xxx Windows Server 2012 R2 RTM GDR
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	Milestone	Service branch
6.3.960 0.17 xxx	Windows Server 2012 R2	RTM	GDR

For all supported x64-based versions of Windows Server 2012 R2

File name	File version	File size	Date	Time	Platform
Microsoft.identityserver.diagnostics.dll	6.3.9600.17931	151,552	14-Jul-2015	21:44	x86
Microsoft.identityserver.proxyservice.exe	6.3.9600.17931	73,216	14-Jul-2015	21:44	x86
Microsoft.identityserver.proxyservice.exe.config	Not applicable	1,067	15-Mar-2014	00:10	Not applicable
Microsoft.identityserver.service.dll	6.3.9600.17931	695,296	14-Jul-2015	21:44	x86
Microsoft.identityserver.webhost.dll	6.3.9600.17931	175,104	14-Jul-2015	21:44	x86
Microsoft.identityserver.web.dll	6.3.9600.17931	814,080	14-Jul-2015	21:44	x86
Microsoft.identityserver.dll	6.3.9600.17931	653,824	14-Jul-2015	21:44	x86

Additional file information

Additional file information for Windows Server 2012 R2

Additional files for all supported x64-based versions of Windows Server 2012 R2

File property	Value
File name	Amd64_058e1d2f41330548190065563ae89d4b_31bf3856ad364e35_6.3.9600.17933_none_5e7aed26f912be47.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_08c32f14e14e03adb76858fda4520916_31bf3856ad364e35_6.3.9600.17933_none_d18db8c4751b9d7e.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_098a9fdfc3da5e5d2cb44727b1843623_31bf3856ad364e35_6.3.9600.17933_none_fa0c40ff3e09bad3.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_0cec7011e2f142fe9f1b3c114f0e7b98_31bf3856ad364e35_6.3.9600.17933_none_484d5a9f08bec1e0.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_1904ac53878ab70da445fd7e5b211538_31bf3856ad364e35_6.3.9600.17933_none_92b29392877edfb8.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_2789d0ef841c10c4ec3e1d081b15a365_31bf3856ad364e35_6.3.9600.17933_none_c3967494b1aa53be.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_2d17001fd5bb25fc1c76c4d014446c36_31bf3856ad364e35_6.3.9600.17933_none_98c5e03738c2638b.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_2e01037aacc4942e7646345eb4410be2_31bf3856ad364e35_6.3.9600.17933_none_cce261bd6601eed2.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_2f16dac807e6770d596f942e994ac55e_31bf3856ad364e35_6.3.9600.17933_none_b325184c8964ac5a.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_370fef9bce417090750af550bb3de1b7_31bf3856ad364e35_6.3.9600.17933_none_f4bed5e8fee0b7da.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_44b92c1088cc364bb16e2c768d626c31_31bf3856ad364e35_6.3.9600.17933_none_dadd728e2499f095.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_4f9125b428162336709ccac65b0b51c5_31bf3856ad364e35_6.3.9600.17933_none_35a85756fcbb6d3f.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_50a82506df9b84c45f25a56d282ad5f9_31bf3856ad364e35_6.3.9600.17933_none_4386ae4ef33a0b84.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_5a6fab8dec655b7ec402fbea6a0970ef_31bf3856ad364e35_6.3.9600.17933_none_d4901091f7826330.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_64c8317d94541fe1e041fe9c3dd0cf9a_31bf3856ad364e35_6.3.9600.17933_none_5e784f9663386bbc.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_68526b7017f7c8fe9e7d7d1671643cf2_31bf3856ad364e35_6.3.9600.17933_none_055325582123e3ae.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_6d84b2178e94907b94f997df96808584_31bf3856ad364e35_6.3.9600.17933_none_0b753ca034e49872.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_7398a4b3f898110c532883071035ec0f_31bf3856ad364e35_6.3.9600.17933_none_63e39b8844c58ac2.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_788d55c4b834fd737b3253d5882dc29a_31bf3856ad364e35_6.3.9600.17933_none_2d263bc15faf0e3f.manifest
File version	Not applicable
File size	2,085
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_7934b44ac6a453749b743f131a8f0d5b_31bf3856ad364e35_6.3.9600.17933_none_ff29ba4a742a2fe1.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_7a7410c0e6f55927e5fcbd70d927d503_31bf3856ad364e35_6.3.9600.17933_none_d11948d2f723bd14.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_7bcae9f7c281dd7410a2991a086524c2_31bf3856ad364e35_6.3.9600.17933_none_cf10ebba56aa9d39.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_8419916e0d013db74c08e18fc5846d89_31bf3856ad364e35_6.3.9600.17933_none_c2e7da14f617322e.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_8551b78ff8cdde24d66fe565b435ff2c_31bf3856ad364e35_6.3.9600.17933_none_23de7b5306ca8392.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_88caf6663cbe69974288a2553417b143_31bf3856ad364e35_6.3.9600.17933_none_e5416592e61f34b0.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_8fba6eb897fd782b93ea0a16a3b75f9a_31bf3856ad364e35_6.3.9600.17933_none_c265d2c687d32efd.manifest
File version	Not applicable
File size	718
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_91af0568d2fc2eee5f1edab9074fd1c6_31bf3856ad364e35_6.3.9600.17933_none_31cfc9a6e46c35d6.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_9c91ac26c1a7af1074ffe82d18c5c7a6_31bf3856ad364e35_6.3.9600.17933_none_06957335da47dba2.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_b71ffc2797c891bb4b9ae0f0502df67f_31bf3856ad364e35_6.3.9600.17933_none_7a6f2c502da2161c.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_ba3fb873cad92286fec8281f69b4d0a7_31bf3856ad364e35_6.3.9600.17933_none_ccad23e72633386d.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_bdca08b830203a64226bf6ac3cc4366f_31bf3856ad364e35_6.3.9600.17933_none_715b3b379b986c7d.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_c1cd1e1a8b893d8198afdea26ddd0262_31bf3856ad364e35_6.3.9600.17933_none_719780eb329374a0.manifest
File version	Not applicable
File size	710
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_c41ed255fbb2359a8f7255216a743426_31bf3856ad364e35_6.3.9600.17933_none_e0fb3552c86599f0.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_c77174f7b4b87987c34abd6af5d4f4f5_31bf3856ad364e35_6.3.9600.17933_none_e51e4722f5a12a2d.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_cd11f66a4f31be02eaa9b636d35e6e06_31bf3856ad364e35_6.3.9600.17933_none_080da3949680c6be.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_cf20b7d79d651cfab95aeabb45184ad2_31bf3856ad364e35_6.3.9600.17933_none_a857fe083478a544.manifest
File version	Not applicable
File size	713
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_d7d5c5a8687978ac34d3d3e933c4a063_31bf3856ad364e35_6.3.9600.17933_none_282f2e01512bb3a0.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_e31ece1376674d573f16d7463275dc7c_31bf3856ad364e35_6.3.9600.17933_none_b3632bc16fdb9be5.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_e5fc4b4ccdc04ceac06231e3b93bdba9_31bf3856ad364e35_6.3.9600.17933_none_e46d0ae4dbf37136.manifest
File version	Not applicable
File size	714
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_e60c187b5223f8cde276356e88354304_31bf3856ad364e35_6.3.9600.17933_none_3b4d4f337b61f60f.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_fb6fbbf20e28297ecdb2ac7892f4406f_31bf3856ad364e35_6.3.9600.17933_none_3e7b52f15aa9f7d7.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_fefae233392b7723ea65739fa3e15533_31bf3856ad364e35_6.3.9600.17933_none_d822ac97200e4404.manifest
File version	Not applicable
File size	722
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Amd64_microsoft-windows-i..yserver-eventtraces_31bf3856ad364e35_6.3.9600.17933_none_3067c40d46c22b5b.manifest
File version	Not applicable
File size	113,669
Date (UTC)	13-Jul-2015
Time (UTC)	22:00
Platform	Not applicable
File name	Amd64_microsoft.identityserver.nativeresources_31bf3856ad364e35_6.3.9600.17933_none_9318b9516145a453.manifest
File version	Not applicable
File size	3,928
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Msil_microsoft.identityserver.diagnostics_31bf3856ad364e35_6.3.9600.17933_none_0c2c6f9638d6ac86.manifest
File version	Not applicable
File size	3,350
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Msil_microsoft.identityserver.proxyservice_31bf3856ad364e35_6.3.9600.17933_none_47155e6fe913c4f9.manifest
File version	Not applicable
File size	4,767
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Msil_microsoft.identityserver.service_31bf3856ad364e35_6.3.9600.17933_none_5d308becfffe2417.manifest
File version	Not applicable
File size	3,334
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Msil_microsoft.identityserver.webhost_31bf3856ad364e35_6.3.9600.17933_none_794dfe17e16a3986.manifest
File version	Not applicable
File size	3,334
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Msil_microsoft.identityserver.web_31bf3856ad364e35_6.3.9600.17933_none_0d22dab0fbf7335c.manifest
File version	Not applicable
File size	3,318
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable
File name	Msil_microsoft.identityserver_31bf3856ad364e35_6.3.9600.17933_none_26ef5e9476432464.manifest
File version	Not applicable
File size	3,302
Date (UTC)	14-Jul-2015
Time (UTC)	21:47
Platform	Not applicable