Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Active Directory contact's name is changed to the phone number in the contact list of Skype for Business or Lync 2013

Active Directory contact's name is changed to the phone number in the contact list of Skype for Business or Lync 2013

View products that this article applies to.

This issue occurs when a contact has no email or session initiation protocol (SIP) address and only has a display name and a phone number in Active Directory Domain Services.

↑ Back to the top

Cause

This issue occurs because the contact is not matched based on the phone number. It is only matched based on the SIP or simple mail transfer protocol (SMTP) address in Microsoft Lync 2013 (Microsoft Skype for Business).

↑ Back to the top

Resolution

To resolve this issue, install the July 14, 2015 update (KB3054946) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

↑ Back to the top

Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 3072753
Revision : 1
Created on : 1/7/2017
Published on : 7/14/2015
Exists online : False
Views : 301