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Add the click-to-call feature for RCC-enabled users from the contact card in Skype for Business or Lync 2013

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Assume that you enable remote call control(RCC) for an account in Microsoft Lync 2013 (Microsoft Skype for Business) or in Microsoft Outlook 2013. When you use the account to call a contact from the contact card, the phone number hyperlink of the contact is not clickable.

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Resolution

To resolve this issue, install the July 14, 2015 update (KB3054946) for Lync 2013 (Skype for Business).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3072751
Revision : 1
Created on : 1/7/2017
Published on : 7/14/2015
Exists online : False
Views : 312