Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

The modern print utility and the PrintDialogHost processes continue to run after you dismiss the print utility settings


View products that this article applies to.

Symptoms

Consider the following scenario: 
  • You have a system that is running Windows 8.1.
  • You have a printer installed that uses a version 4 (v4) printer driver. 
  • You download and install a third-party modern print utility for the printer.
  • You change the modern print settings and print from a modern application. 
  • You dismiss the print utility settings and access the modern application.
In this scenario, you may notice that the modern print utility and the PrintDialogHost processes are still running.

↑ Back to the top


Resolution

To work around this issue, following these steps:
  1. Close all applications, and save any changed data. 
  2. Log off the system to unload the user profile.
  3. Log back on to the system. 

↑ Back to the top


More Information

There are no adverse effects if you print while the PrintDialogHost processes are running. The system functions as expected.

↑ Back to the top


Keywords: kbexpertiseadvanced, kbsurveynew, kbtshoot, kb

↑ Back to the top

Article Info
Article ID : 3072738
Revision : 1
Created on : 1/7/2017
Published on : 6/24/2015
Exists online : False
Views : 253