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Incoming instant messages cannot be read by screen readers in Skype for Business or Lync 2013

View products that this article applies to.

Note The first incoming instant message in a toast notification can be read by screen readers.

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To resolve this issue, install the June 9, 2015 update (KB3054791) for Microsoft Lync 2013 (Microsoft Skype for Business).

  • After you install this update, Microsoft Narrator will also read a user's name when the user sends you an instant message in an existing conversation.
  • Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kbqfe, kbsurveynew, kbexpertisebeginner, kbfix, kb

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Article Info
Article ID : 3067960
Revision : 1
Created on : 1/7/2017
Published on : 6/9/2015
Exists online : False
Views : 211