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Excel 2013 crashes when you use a keyboard shortcut to enter data

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Symptoms

Microsoft Excel 2013 randomly crashes when you using a keyboard shortcut to enter data into a worksheet. In this situation, one or more of the following crash signatures is logged under Event ID 1000 in the Application log.

Module nameModule version numberOffsetBit version
Excel.exe15.0.4569.15040x0001EEAF32-bit
Excel.exe15.0.4693.10000x0001F22F32-bit
Excel.exe15.0.4701.10010x0001F20732-bit
Excel.exe15.0.4693.10000x00000000000D735D64-bit
Excel.exe15.0.4701.10010x00000000000D74CD64-bit
Excel.exe15.0.4711.10000x00000000000D75ED64-bit
Excel.exe15.0.4719.10000x00000000000D738D64-bit

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Cause

This problem occurs because the CTRL+D keyboard shortcut is incompatible with the Arial font.

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Resolution

To resolve this issue, install the June 9, 2015, update for Excel 2013. For information about this update, click the following article to view it in the Microsoft Knowledge Base:
June 9, 2015, update for Excel 2013(KB3054794)



Microsoft is researching this problem and will post more information in this article when the information becomes available.

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Keywords: kbwindowsupdatev6, kbexpertiseinter, kbbug, kbfix, kb

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Article Info
Article ID : 3066381
Revision : 1
Created on : 1/7/2017
Published on : 6/12/2015
Exists online : False
Views : 273