Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Excel 2013 crashes when you use a keyboard shortcut to enter data

Excel 2013 crashes when you use a keyboard shortcut to enter data

View products that this article applies to.

Symptoms

Microsoft Excel 2013 randomly crashes when you using a keyboard shortcut to enter data into a worksheet. In this situation, one or more of the following crash signatures is logged under Event ID 1000 in the Application log.

Module nameModule version numberOffsetBit version
Excel.exe15.0.4569.15040x0001EEAF32-bit
Excel.exe15.0.4693.10000x0001F22F32-bit
Excel.exe15.0.4701.10010x0001F20732-bit
Excel.exe15.0.4693.10000x00000000000D735D64-bit
Excel.exe15.0.4701.10010x00000000000D74CD64-bit
Excel.exe15.0.4711.10000x00000000000D75ED64-bit
Excel.exe15.0.4719.10000x00000000000D738D64-bit

↑ Back to the top

Cause

This problem occurs because the CTRL+D keyboard shortcut is incompatible with the Arial font.

↑ Back to the top

Resolution

To resolve this issue, install the June 9, 2015, update for Excel 2013. For information about this update, click the following article to view it in the Microsoft Knowledge Base:
June 9, 2015, update for Excel 2013(KB3054794)



Microsoft is researching this problem and will post more information in this article when the information becomes available.

↑ Back to the top

Keywords: kbwindowsupdatev6, kbexpertiseinter, kbbug, kbfix, kb

↑ Back to the top

Article Info
Article ID : 3066381
Revision : 1
Created on : 1/7/2017
Published on : 6/12/2015
Exists online : False
Views : 354