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“The language installed on your company’s system isn’t available on the app” when accessing the Microsoft Dynamics CRM App for Outlook

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Symptoms

When you click the Dynamics CRM app in Outlook (anywhere the app is supported), you see the following message:

“The language installed on your company’s system isn’t available on the app.
Please contact your system administrator to set up a supported language.”

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Cause

Your language in Microsoft Dynamics CRM is not supported by the Microsoft Dynamics CRM App for Outlook and there are not any available language packs enabled for supported languages. 

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Resolution

A user with the System Administrator role needs to enable a supported language.  Languages can be enabled by navigating to Settings > Administration > Languages.  Learn more about supported languages. 

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 3064234
Revision : 1
Created on : 1/7/2017
Published on : 5/18/2015
Exists online : False
Views : 282