Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Skype for Business that is connected to a wireless network crashes during an audio/video or application sharing session


View products that this article applies to.

Symptoms

This issue occurs in one of the following scenarios:
  • A computer that is running a Microsoft Skype for Business client in Windows accesses network by using a wireless network adapter or a point to point protocol (PPP) adapter.
  • The connection-specific DNS suffix of a wireless network adapter exceeds 31 characters. 
  • Driver defined description of the wireless network adapter exceeds 63 characters.

↑ Back to the top



Note The audio/video session may be an audio/video call or conference.

↑ Back to the top


Resolution

To resolve this issue, install the May 12, 2015, security update for Microsoft Skype for Business (Microsoft Lync 2013).

↑ Back to the top


More Information

This issue occurs because Skype for Business enumerates the wireless connection’s information before it starts a media session.

↑ Back to the top


Keywords: kbqfe, kbsurveynew, kbfix, kbexpertisebeginner, kb

↑ Back to the top

Article Info
Article ID : 3064056
Revision : 1
Created on : 1/7/2017
Published on : 5/13/2015
Exists online : False
Views : 357