Update to improve the backup of Hyper-V Integrated components in Hyper-V Server 2012 R2

View products that this article applies to.

Summary

This article describes an update that improves the backup of Hyper-V Integrated components and that fixes the following issues.

Issue 1

When you try to perform a live backup of virtual machines in Hyper-V 2012 R2 by using the Volume Shadow Copy Service (VSS), the backup operation is unsuccessful.
Issue 2

When the Backup Guest operating system has multiple partitions, the system may fail because of time-outs in icsvc!CHyperVICProvider.

↑ Back to the top

More Information

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Prerequisites

To apply this update in Windows Server 2012 R2, you must first have update 2919355 installed.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

↑ Back to the top

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2012 R2 file information and notes

Important Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

Version Product Milestone Service branch
6.3.960 0.17 xxx Windows Server 2012 R2 RTM GDR
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Version	Product	Milestone	Service branch
6.3.960 0.17 xxx	Windows Server 2012 R2	RTM	GDR

For all supported x64-based versions of Windows Server 2012 R2

File name	File version	File size	Date	Time	Platform
Windows5.x-hypervintegrationservices-x64.msi	Not Applicable	1,646,592	15-May-2015	22:10	Not Applicable
Windows5.x-hypervintegrationservices-x64.xml	Not Applicable	130	15-May-2015	17:51	Not Applicable
Windows6.x-hypervintegrationservices-x64.xml	Not Applicable	167	15-May-2015	17:51	Not Applicable
Setup.exe	6.3.9600.17831	142,000	15-May-2015	22:01	x64
Windows5.x-hypervintegrationservices-x86.msi	Not Applicable	1,363,968	15-May-2015	21:21	Not Applicable
Windows5.x-hypervintegrationservices-x86.xml	Not Applicable	130	15-May-2015	17:50	Not Applicable
Windows6.x-hypervintegrationservices-x86.xml	Not Applicable	167	15-May-2015	17:50	Not Applicable
Setup.exe	6.3.9600.17831	125,616	15-May-2015	21:14	x86

Additional file information for Windows Server 2012 R2

Additional files for all supported x64-based versions of Windows Server 2012 R2

File name	Amd64_4e5eaae75838c95c82c13926208165f2_31bf3856ad364e35_6.3.9600.17831_none_a17035a709c2aea4.manifest
File version	Not Applicable
File size	1,054
Date (UTC)	16-May-2015
Time (UTC)	06:28

File name	Amd64_9a9892119d0e300788fe6ac7abb25443_31bf3856ad364e35_6.3.9600.17831_none_695cb69210ca0dc4.manifest
File version	Not Applicable
File size	1,082
Date (UTC)	16-May-2015
Time (UTC)	06:28

File name	Amd64_f5f70687cfa2754da603b1f415a25ff6_31bf3856ad364e35_6.3.9600.17831_none_69865d438f600481.manifest
File version	Not Applicable
File size	1,082
Date (UTC)	16-May-2015
Time (UTC)	06:28

File name	Amd64_microsoft-hyper-v-g..aller-win5x-package_31bf3856ad364e35_6.3.9600.17831_none_c31e8b655e25608a.manifest
File version	Not Applicable
File size	3,141
Date (UTC)	15-May-2015
Time (UTC)	22:11

File name	Amd64_microsoft-hyper-v-g..aller-win6x-package_31bf3856ad364e35_6.3.9600.17831_none_c554f5779c7c93fb.manifest
File version	Not Applicable
File size	4,237
Date (UTC)	15-May-2015
Time (UTC)	22:24

File name	Amd64_microsoft-hyper-v-guest-installer_31bf3856ad364e35_6.3.9600.17831_none_629662adf594320f.manifest
File version	Not Applicable
File size	4,141
Date (UTC)	15-May-2015
Time (UTC)	22:11

File name	Package_1_for_kb3063283~31bf3856ad364e35~amd64~~6.3.1.0.mum
File version	Not Applicable
File size	4,382
Date (UTC)	16-May-2015
Time (UTC)	06:28

File name	Package_for_kb3063283_rtm_gm~31bf3856ad364e35~amd64~~6.3.1.0.mum
File version	Not Applicable
File size	1,413
Date (UTC)	16-May-2015
Time (UTC)	06:28

File name	Package_for_kb3063283_rtm~31bf3856ad364e35~amd64~~6.3.1.0.mum
File version	Not Applicable
File size	1,939
Date (UTC)	16-May-2015
Time (UTC)	06:28

File name	X86_microsoft-hyper-v-g..aller-win5x-package_31bf3856ad364e35_6.3.9600.17831_none_66ffefe1a5c7ef54.manifest
File version	Not Applicable
File size	3,135
Date (UTC)	15-May-2015
Time (UTC)	21:25

File name	X86_microsoft-hyper-v-g..aller-win6x-package_31bf3856ad364e35_6.3.9600.17831_none_693659f3e41f22c5.manifest
File version	Not Applicable
File size	4,229
Date (UTC)	15-May-2015
Time (UTC)	21:38

File name	X86_microsoft-hyper-v-guest-installer_31bf3856ad364e35_6.3.9600.17831_none_0677c72a3d36c0d9.manifest
File version	Not Applicable
File size	3,198
Date (UTC)	15-May-2015
Time (UTC)	21:25