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Impersonation in workflow runtime causes performance issue when multiple approvers are assigned to an approval step in Microsoft Dynamics AX 2009 SP1


View products that this article applies to.

This article applies to Microsoft Dynamics AX for all regions.

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Symptoms

When multiple approvers are assigned to an approval step in Microsoft Dynamics AX 2009 SP1, impersonation in workflow runtime causes performance degradation.

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Resolution

The changes in the hotfix resolve this issue.

The solution is to allow you opting out of doing this impersonation (basically opting out of security checks performed by the workflow framework). This can be achieved by introducing a new configuration key that is on by default but can be turned off if performance issues (related to this impersonation) are causing huge problems.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


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Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 SP1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot Applicable62,12022-Apr-201501:04x86
Dynamicsax2009-kb2695050-sp1.exe6.3.15.0859,13622-Apr-201501:15x86
Kb2695050-syp-cons.cabNot Applicable12,62722-Apr-201501:04Not Applicable
Kb2695050-syp-ee.cabNot Applicable12,62822-Apr-201501:04Not Applicable
Kb2695050-syp-il.cabNot Applicable12,62222-Apr-201501:04Not Applicable
Kb2695050-syp-syp.cabNot Applicable12,60822-Apr-201501:04Not Applicable
Kb2695050-syp-tr.cabNot Applicable12,62222-Apr-201501:04Not Applicable
Licensetermsar.rtfNot Applicable101,41422-Apr-201422:24Not Applicable
Licensetermscs.rtfNot Applicable92,70522-Apr-201422:24Not Applicable
Licensetermsda.rtfNot Applicable102,54322-Apr-201422:24Not Applicable
Licensetermsde.rtfNot Applicable119,31322-Apr-201422:24Not Applicable
Licensetermsen.rtfNot Applicable111,79522-Apr-201422:24Not Applicable
Licensetermses.rtfNot Applicable98,31322-Apr-201422:24Not Applicable
Licensetermset.rtfNot Applicable104,48422-Apr-201422:24Not Applicable
Licensetermsfi.rtfNot Applicable107,41822-Apr-201422:24Not Applicable
Licensetermsfr.rtfNot Applicable133,19722-Apr-201422:24Not Applicable
Licensetermshe-il.rtfNot Applicable4,25822-Apr-201422:24Not Applicable
Licensetermshu.rtfNot Applicable94,30422-Apr-201422:24Not Applicable
Licensetermsis.rtfNot Applicable36,11222-Apr-201422:24Not Applicable
Licensetermsit.rtfNot Applicable117,76522-Apr-201422:24Not Applicable
Licensetermsja.rtfNot Applicable107,09222-Apr-201422:24Not Applicable
Licensetermslt.rtfNot Applicable125,19722-Apr-201422:24Not Applicable
Licensetermslv.rtfNot Applicable106,68122-Apr-201422:24Not Applicable
Licensetermsnb-no.rtfNot Applicable118,24522-Apr-201422:24Not Applicable
Licensetermsnl.rtfNot Applicable112,65722-Apr-201422:24Not Applicable
Licensetermspl.rtfNot Applicable118,88722-Apr-201422:24Not Applicable
Licensetermspt-br.rtfNot Applicable102,98222-Apr-201422:24Not Applicable
Licensetermsru.rtfNot Applicable151,40022-Apr-201422:24Not Applicable
Licensetermssv.rtfNot Applicable117,96022-Apr-201422:24Not Applicable
Licensetermsth.rtfNot Applicable156,70822-Apr-201422:24Not Applicable
Licensetermstr.rtfNot Applicable105,69322-Apr-201422:24Not Applicable
Licensetermszh-hans.rtfNot Applicable100,52822-Apr-201422:24Not Applicable
Axsetupsp.exe5.0.1100.451,637,04022-Apr-201501:04x86
Cabextractor.dllNot Applicable19,63222-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44022-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40539,32822-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33622-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40535,23222-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40535,23222-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40535,23222-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40539,32822-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40539,32822-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32022-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40535,23222-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40543,42422-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84822-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40535,23222-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40535,23222-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40535,23222-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40547,52022-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40559,80822-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40822-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40531,13622-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Apr-201422:35x86
Axsetupsp.resources.dll5.0.1100.40527,04022-Apr-201501:04x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80022-Apr-201422:35x86
Cabextractor.dllNot Applicable23,21622-Apr-201501:04x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbexpertiseinter, kbexpertisebeginner, kbexpertiseadvanced, kbmbspartner, kbmbsquickpub, kbnoloc, kbsurveynew, kbqfe, kb, kbhotfixserver, kbautohotfix, kbmbsmigrate

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Article Info
Article ID : 3059228
Revision : 2
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 206