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  2. Activation doesn't work if the sppsvc.exe process doesn't start automatically in Windows 8 or Windows Server 2012

Activation doesn't work if the sppsvc.exe process doesn't start automatically in Windows 8 or Windows Server 2012

View products that this article applies to.

This issue occurs because the Task Scheduler does not correctly trigger certain events, including the rescheduling of events, when the computer is started after an overdue task. Therefore, the Software Protection Platform service (sppsvc.exe) does not start.

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How to obtain this update

Important Do not install a language pack after you install this update. If you do, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as an Optional update on Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating systemUpdate
All supported x86-based versions of Windows 8Download Download the package now.
All supported x64-based versions of Windows 8Download Download the package now.
All supported x64-based versions of Windows Server 2012Download Download the package now.
Note The update for Windows RT can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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Update detail information

Prerequisites

There is no prerequisite to apply this hotfix.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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More Information

About the Software Protection Platform service

This service enables the download, installation, and enforcement of digital licenses for Windows and Windows-based applications. If the service is disabled, the operating system and licensed applications may run in a notification mode. We strongly recommend that you not disable the service.

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File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Windows 8, Windows RT and Windows Server 2012
Windows RT
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cryptxml.dll6.2.9200.1638494,20826-Jul-201201:29Not applicableNoneNot applicable
Sppwinob-spp-plugin-manifest-signed.xrm-msNot applicable4,04910-Aug-201518:48Not applicableSPPARM_MICROSOFT-WINDOWS-S..-SP
Sppwinob.dll6.2.9200.17472372,73610-Aug-201518:22Not applicableSPPARM_MICROSOFT-WINDOWS-S..-SP
Sppobjs-spp-plugin-manifest-signed.xrm-msNot applicable10,87710-Aug-201518:48Not applicableSPPARM_MICROSOFT-WINDOWS-S..Y-SP
Sppobjs.dll6.2.9200.174721,292,80010-Aug-201518:22Not applicableSPPARM_MICROSOFT-WINDOWS-S..Y-SP
Security-spp-ppdlic.xrm-msNot applicable3,97310-Aug-201518:48Not applicableSPPARM_MICROSOFT-WINDOWS-SECURITY-SP
Sppmig.dll6.2.9200.1638428,67226-Jul-201201:30Not applicableSPPARM_MICROSOFT-WINDOWS-SECURITY-SP
Sppsvc.exe6.2.9200.174725,216,25610-Aug-201518:23Not applicableSPPARM_MICROSOFT-WINDOWS-SECURITY-SP
x86 Windows 8
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cryptxml.dll6.2.9200.1638488,06426-Jul-201203:18x86NoneNot applicable
Cryptxml.dll6.2.9200.1638488,06426-Jul-201203:18x86NoneNot applicable
Sppwinob-spp-plugin-manifest-signed.xrm-msNot applicable4,04910-Aug-201515:16Not applicableSPPX86_MICROSOFT-WINDOWS-S..-SP
Sppwinob.dll6.2.9200.17469330,75210-Aug-201515:02x86SPPX86_MICROSOFT-WINDOWS-S..-SP
Sppwinob-spp-plugin-manifest-signed.xrm-msNot applicable4,04910-Aug-201515:50Not applicableSPPX86_MICROSOFT-WINDOWS-S..-SP
Sppwinob.dll6.2.9200.21585330,75210-Aug-201515:19x86SPPX86_MICROSOFT-WINDOWS-S..-SP
Sppobjs-spp-plugin-manifest-signed.xrm-msNot applicable10,87710-Aug-201515:16Not applicableSPPX86_MICROSOFT-WINDOWS-S..Y-SP
Sppobjs.dll6.2.9200.174691,000,96010-Aug-201515:02x86SPPX86_MICROSOFT-WINDOWS-S..Y-SP
Sppobjs-spp-plugin-manifest-signed.xrm-msNot applicable10,87710-Aug-201515:50Not applicableSPPX86_MICROSOFT-WINDOWS-S..Y-SP
Sppobjs.dll6.2.9200.215851,000,96010-Aug-201515:19x86SPPX86_MICROSOFT-WINDOWS-S..Y-SP
Security-spp-ppdlic.xrm-msNot applicable3,97310-Aug-201515:16Not applicableSPPX86_MICROSOFT-WINDOWS-SECURITY-SP
Sppmig.dll6.2.9200.1638426,11226-Jul-201203:20x86SPPX86_MICROSOFT-WINDOWS-SECURITY-SP
Sppsvc.exe6.2.9200.174694,190,20810-Aug-201515:02x86SPPX86_MICROSOFT-WINDOWS-SECURITY-SP
Security-spp-ppdlic.xrm-msNot applicable3,97310-Aug-201515:50Not applicableSPPX86_MICROSOFT-WINDOWS-SECURITY-SP
Sppmig.dll6.2.9200.1638426,11226-Jul-201203:20x86SPPX86_MICROSOFT-WINDOWS-SECURITY-SP
Sppsvc.exe6.2.9200.215854,190,72010-Aug-201515:19x86SPPX86_MICROSOFT-WINDOWS-SECURITY-SP
x64 Windows 8 and Windows Server 2012
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Cryptxml.dll6.2.9200.16384130,56026-Jul-201203:05x64NoneNot applicable
Cryptxml.dll6.2.9200.16384130,56026-Jul-201203:05x64NoneNot applicable
Sppwinob-spp-plugin-manifest-signed.xrm-msNot applicable4,04910-Aug-201516:28Not applicableSPPAMD64_MICROSOFT-WINDOWS-S..-SP
Sppwinob.dll6.2.9200.17469368,64010-Aug-201514:34x64SPPAMD64_MICROSOFT-WINDOWS-S..-SP
Sppwinob-spp-plugin-manifest-signed.xrm-msNot applicable4,04910-Aug-201517:26Not applicableSPPAMD64_MICROSOFT-WINDOWS-S..-SP
Sppwinob.dll6.2.9200.21585368,64010-Aug-201514:26x64SPPAMD64_MICROSOFT-WINDOWS-S..-SP
Sppobjs-spp-plugin-manifest-signed.xrm-msNot applicable10,87710-Aug-201516:28Not applicableSPPAMD64_MICROSOFT-WINDOWS-S..Y-SP
Sppobjs.dll6.2.9200.174691,174,52810-Aug-201514:34x64SPPAMD64_MICROSOFT-WINDOWS-S..Y-SP
Sppobjs-spp-plugin-manifest-signed.xrm-msNot applicable10,87710-Aug-201517:26Not applicableSPPAMD64_MICROSOFT-WINDOWS-S..Y-SP
Sppobjs.dll6.2.9200.215851,174,52810-Aug-201514:26x64SPPAMD64_MICROSOFT-WINDOWS-S..Y-SP
Security-spp-ppdlic.xrm-msNot applicable3,97310-Aug-201516:28Not applicableSPPAMD64_MICROSOFT-WINDOWS-SECURITY-SP
Sppmig.dll6.2.9200.1638431,23226-Jul-201203:07x64SPPAMD64_MICROSOFT-WINDOWS-SECURITY-SP
Sppsvc.exe6.2.9200.174695,331,96810-Aug-201514:34x64SPPAMD64_MICROSOFT-WINDOWS-SECURITY-SP
Security-spp-ppdlic.xrm-msNot applicable3,97310-Aug-201517:26Not applicableSPPAMD64_MICROSOFT-WINDOWS-SECURITY-SP
Sppmig.dll6.2.9200.1638431,23226-Jul-201203:07x64SPPAMD64_MICROSOFT-WINDOWS-SECURITY-SP
Sppsvc.exe6.2.9200.215855,331,96810-Aug-201514:26x64SPPAMD64_MICROSOFT-WINDOWS-SECURITY-SP
Sppmig.dll6.2.9200.1638426,11226-Jul-201203:20x86SPPWOW64_MICROSOFT-WINDOWS-SECURITY-SP
Sppmig.dll6.2.9200.1638426,11226-Jul-201203:20x86SPPWOW64_MICROSOFT-WINDOWS-SECURITY-SP
Cryptxml.dll6.2.9200.1638488,06426-Jul-201203:18x86NoneNot applicable
Cryptxml.dll6.2.9200.1638488,06426-Jul-201203:18x86NoneNot applicable
Additional file information
Windows RT
File propertyValue
File nameArm_0fde598d6ac3f767b5c840f910e0f89a_31bf3856ad364e35_6.2.9200.17472_none_9bd21caa8181cfa2.manifest
File versionNot applicable
File size696
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameArm_5ea6b598dfc2cc2dd4f2d60686777216_31bf3856ad364e35_6.2.9200.17472_none_8fbf6c6c218e9b27.manifest
File versionNot applicable
File size1,399
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameArm_90eb60a08f1a7594fe51e4c3e3ad5890_31bf3856ad364e35_6.2.9200.17472_none_be45f4803f18fba0.manifest
File versionNot applicable
File size714
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameArm_microsoft-windows-cryptxml_31bf3856ad364e35_6.2.9200.17472_none_4bb7a8817b4ee72b.manifest
File versionNot applicable
File size2,486
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameArm_microsoft-windows-s..-spp-plugin-windows_31bf3856ad364e35_6.2.9200.17472_none_0e7062f7ce0c0598.manifest
File versionNot applicable
File size5,686
Date (UTC)10-Aug-2015
Time (UTC)18:54
PlatformNot applicable
File nameArm_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.2.9200.17472_none_bfc70bec57bb0bfa.manifest
File versionNot applicable
File size17,831
Date (UTC)10-Aug-2015
Time (UTC)18:54
PlatformNot applicable
File nameArm_microsoft-windows-security-spp_31bf3856ad364e35_6.2.9200.17472_none_17179026f2509e96.manifest
File versionNot applicable
File size27,440
Date (UTC)11-Aug-2015
Time (UTC)17:49
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,782
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
x86 Windows 8
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size2,198
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_1ebac716d5c5528dae41b975e30a2686_31bf3856ad364e35_6.2.9200.17472_none_76b1576be9f34e98.manifest
File versionNot applicable
File size1,059
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_6e0635b096b5d0d6723ed34166ed8e88_31bf3856ad364e35_6.2.9200.17472_none_765611d04fd321d3.manifest
File versionNot applicable
File size696
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_9e43a6656dac29b71f3ade2179e20175_31bf3856ad364e35_6.2.9200.21587_none_e8ba8233a1d22c25.manifest
File versionNot applicable
File size1,399
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_c709e1fad7f5f6366c3e1600231dc4e0_31bf3856ad364e35_6.2.9200.17472_none_75014fe59ddf985e.manifest
File versionNot applicable
File size1,399
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_db9aa3cbf4278a12a76dd318d7fdf534_31bf3856ad364e35_6.2.9200.21587_none_6a750b0f3d43995e.manifest
File versionNot applicable
File size714
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_e9827de6df462347013fed983771de59_31bf3856ad364e35_6.2.9200.21587_none_522c33aca794236c.manifest
File versionNot applicable
File size696
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_ec3196868cb19fe2b727bf678a237271_31bf3856ad364e35_6.2.9200.17472_none_21325f7fb52a2232.manifest
File versionNot applicable
File size714
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_f82d06e1e71d4439457503874044c011_31bf3856ad364e35_6.2.9200.21587_none_b869647cd726bb6e.manifest
File versionNot applicable
File size1,059
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameX86_microsoft-windows-cryptxml_31bf3856ad364e35_6.2.9200.17472_none_4bb536297b51c865.manifest
File versionNot applicable
File size2,486
Date (UTC)11-Aug-2015
Time (UTC)17:53
PlatformNot applicable
File nameX86_microsoft-windows-cryptxml_31bf3856ad364e35_6.2.9200.21587_none_4c39047a947302d3.manifest
File versionNot applicable
File size2,486
Date (UTC)11-Aug-2015
Time (UTC)17:53
PlatformNot applicable
File nameX86_microsoft-windows-s..-spp-plugin-windows_31bf3856ad364e35_6.2.9200.17472_none_0e6df09fce0ee6d2.manifest
File versionNot applicable
File size5,686
Date (UTC)10-Aug-2015
Time (UTC)15:26
PlatformNot applicable
File nameX86_microsoft-windows-s..-spp-plugin-windows_31bf3856ad364e35_6.2.9200.21587_none_0ef1bef0e7302140.manifest
File versionNot applicable
File size5,686
Date (UTC)10-Aug-2015
Time (UTC)16:03
PlatformNot applicable
File nameX86_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.2.9200.17472_none_bfc4999457bded34.manifest
File versionNot applicable
File size17,831
Date (UTC)10-Aug-2015
Time (UTC)15:26
PlatformNot applicable
File nameX86_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.2.9200.21587_none_c04867e570df27a2.manifest
File versionNot applicable
File size17,831
Date (UTC)10-Aug-2015
Time (UTC)16:03
PlatformNot applicable
File nameX86_microsoft-windows-security-spp_31bf3856ad364e35_6.2.9200.17472_none_17151dcef2537fd0.manifest
File versionNot applicable
File size27,440
Date (UTC)11-Aug-2015
Time (UTC)17:53
PlatformNot applicable
File nameX86_microsoft-windows-security-spp_31bf3856ad364e35_6.2.9200.21587_none_1798ec200b74ba3e.manifest
File versionNot applicable
File size27,440
Date (UTC)11-Aug-2015
Time (UTC)17:53
PlatformNot applicable
x64 Windows 8 and Windows Server 2012
File propertyValue
File nameAmd64_20c86bcb659757678bf95a3362f0708f_31bf3856ad364e35_6.2.9200.21587_none_01d295f03691d04f.manifest
File versionNot applicable
File size700
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_227a2a38b5da1ef3f2518f37ffd97968_31bf3856ad364e35_6.2.9200.21587_none_28b5c92c97c2e61d.manifest
File versionNot applicable
File size704
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_38570944517c8ba03b9b0fb3e2f0ac2e_31bf3856ad364e35_6.2.9200.21587_none_53109de97fe58d11.manifest
File versionNot applicable
File size1,411
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_4ae0a0d205f2ec11f00506342440067c_31bf3856ad364e35_6.2.9200.21587_none_af1d33b7e3427267.manifest
File versionNot applicable
File size1,040
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_63a277411d19cca501adaeb540ab2823_31bf3856ad364e35_6.2.9200.17472_none_98b9d310272070f8.manifest
File versionNot applicable
File size700
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_7f45f1eb858a0b9fc6700bde5f253c8e_31bf3856ad364e35_6.2.9200.21587_none_777bc65a98cd6fc2.manifest
File versionNot applicable
File size718
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_8d36c1b5a405b7b8f575fce0632332be_31bf3856ad364e35_6.2.9200.17472_none_c0f3668e3dacc59f.manifest
File versionNot applicable
File size1,061
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_8f2e9a218b4a36f450e65f8671c6a02d_31bf3856ad364e35_6.2.9200.17472_none_a1519805286325e2.manifest
File versionNot applicable
File size1,044
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_979678aeaaf1be813b5c333a14ef5358_31bf3856ad364e35_6.2.9200.17472_none_cd07ff0f4615530c.manifest
File versionNot applicable
File size718
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_ba0d4666ba1257540074c8b25b7a7c2c_31bf3856ad364e35_6.2.9200.17472_none_2150d8cdc43043a9.manifest
File versionNot applicable
File size1,040
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_c9bf1bcb26985ed9b27c2ce366f7aab7_31bf3856ad364e35_6.2.9200.17472_none_4dec87d022ceba8a.manifest
File versionNot applicable
File size704
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_d6f1a5a5ff61d58ca365ef81acd57601_31bf3856ad364e35_6.2.9200.21587_none_823037ae2d985b9b.manifest
File versionNot applicable
File size1,044
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_e3abb472d431d0d86dc1d009c17ec02f_31bf3856ad364e35_6.2.9200.21587_none_f009755926f3ccb7.manifest
File versionNot applicable
File size1,061
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_e8238140f23116868051a7e57121abe1_31bf3856ad364e35_6.2.9200.17472_none_a49529ba7f22c463.manifest
File versionNot applicable
File size1,411
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameAmd64_microsoft-windows-cryptxml_31bf3856ad364e35_6.2.9200.17472_none_a7d3d1ad33af399b.manifest
File versionNot applicable
File size2,490
Date (UTC)11-Aug-2015
Time (UTC)17:56
PlatformNot applicable
File nameAmd64_microsoft-windows-cryptxml_31bf3856ad364e35_6.2.9200.21587_none_a8579ffe4cd07409.manifest
File versionNot applicable
File size2,490
Date (UTC)11-Aug-2015
Time (UTC)17:56
PlatformNot applicable
File nameAmd64_microsoft-windows-s..-spp-plugin-windows_31bf3856ad364e35_6.2.9200.17472_none_6a8c8c23866c5808.manifest
File versionNot applicable
File size5,688
Date (UTC)10-Aug-2015
Time (UTC)18:21
PlatformNot applicable
File nameAmd64_microsoft-windows-s..-spp-plugin-windows_31bf3856ad364e35_6.2.9200.21587_none_6b105a749f8d9276.manifest
File versionNot applicable
File size5,688
Date (UTC)10-Aug-2015
Time (UTC)17:35
PlatformNot applicable
File nameAmd64_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.2.9200.17472_none_1be33518101b5e6a.manifest
File versionNot applicable
File size17,833
Date (UTC)10-Aug-2015
Time (UTC)18:21
PlatformNot applicable
File nameAmd64_microsoft-windows-s..y-spp-plugin-common_31bf3856ad364e35_6.2.9200.21587_none_1c670369293c98d8.manifest
File versionNot applicable
File size17,833
Date (UTC)10-Aug-2015
Time (UTC)17:35
PlatformNot applicable
File nameAmd64_microsoft-windows-security-spp_31bf3856ad364e35_6.2.9200.17472_none_7333b952aab0f106.manifest
File versionNot applicable
File size27,448
Date (UTC)11-Aug-2015
Time (UTC)17:56
PlatformNot applicable
File nameAmd64_microsoft-windows-security-spp_31bf3856ad364e35_6.2.9200.21587_none_73b787a3c3d22b74.manifest
File versionNot applicable
File size27,448
Date (UTC)11-Aug-2015
Time (UTC)17:56
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,085
Date (UTC)11-Aug-2015
Time (UTC)17:48
PlatformNot applicable
File nameWow64_microsoft-windows-security-spp_31bf3856ad364e35_6.2.9200.17472_none_7d8863a4df11b301.manifest
File versionNot applicable
File size21,967
Date (UTC)11-Aug-2015
Time (UTC)17:56
PlatformNot applicable
File nameWow64_microsoft-windows-security-spp_31bf3856ad364e35_6.2.9200.21587_none_7e0c31f5f832ed6f.manifest
File versionNot applicable
File size21,967
Date (UTC)11-Aug-2015
Time (UTC)17:56
PlatformNot applicable
File nameX86_microsoft-windows-cryptxml_31bf3856ad364e35_6.2.9200.17472_none_4bb536297b51c865.manifest
File versionNot applicable
File size2,486
Date (UTC)11-Aug-2015
Time (UTC)17:56
PlatformNot applicable
File nameX86_microsoft-windows-cryptxml_31bf3856ad364e35_6.2.9200.21587_none_4c39047a947302d3.manifest
File versionNot applicable
File size2,486
Date (UTC)11-Aug-2015
Time (UTC)17:56
PlatformNot applicable

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Keywords: kbsurveynew, kbexpertiseadvanced, atdownload, kbfix, kb

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Article Info
Article ID : 3058163
Revision : 2
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 187