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Outgoing calls are disconnected in Skype for Business or Lync 2013 when you press the Spacebar or the Enter key

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This issue occurs when a USB audio device, such as a Polycom CX600 telephone, is paired to a computer that is running Microsoft Skype for Business (previously named Microsoft Lync 2013). This issue occurs because the focus is on the hang-up button in a call in Skype for Business or Lync 2013. This is by default.

Note This issue does not occur if the default audio device for a Skype for Business or Lync 2013 client is a headset.

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Resolution

To resolve this issue, install the May 12, 2015, security update for Skype for Business.

Note Microsoft Lync 2013 was upgraded to Skype for Business in April 2015.

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More Information

Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.


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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertisebeginner, kb

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Article Info
Article ID : 3057563
Revision : 1
Created on : 1/7/2017
Published on : 5/12/2015
Exists online : False
Views : 307