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"An error occurred during this screen presentation" error occurs in application sharing conference in Skype for Business

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When this issue occurs, users cannot connect to an application sharing session as a viewer in a conference in Microsoft Skype for Business or Microsoft Lync 2013. This issue occurs on users who install a Dolphin accessibility driver.

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Resolution

To resolve this issue, install the May 12, 2015, security update for Skype for Business.

Note Lync 2013 is upgraded to Skype for Business in April 2015.

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More Information

Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbqfe, kbsurveynew, kbexpertisebeginner, kbfix, kb

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Article Info
Article ID : 3057556
Revision : 1
Created on : 1/7/2017
Published on : 5/12/2015
Exists online : False
Views : 294