Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Presence status of a contact isn't updated in your Skype for Business after the contact disconnects from network


View products that this article applies to.

Symptoms

Assume that you create an instant message conversation with a Microsoft Skype for Business contact, and then the contact is disconnected from the network. In this situation, if you send an instant message to the contact, you see a spinning circle near the message. Approximately 90 seconds later, the following message notification displays in the right-corner of the conversation window in your Skype for Business client:
Lync and Exchange aren’t making a connection right now

↑ Back to the top


Resolution

To resolve this issue, install the May 12, 2015, security update for Skype for Business.

Note Microsoft Lync 2013 was upgraded to Skype for Business in April 2015.

↑ Back to the top


Keywords: kbqfe, kbsurveynew, kbfix, kbexpertisebeginner, kb

↑ Back to the top

Article Info
Article ID : 3057518
Revision : 1
Created on : 1/7/2017
Published on : 5/12/2015
Exists online : False
Views : 274