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Stop error code 0xD1, 0x139, or 0x3B and cluster nodes go down in Windows Server 2012 R2 or Windows Server 2012

View products that this article applies to.

Symptoms

Issue 1
When you delete network interfaces on a server that is running Windows Server 2012 R2 or Windows Server 2012, you experience random and intermittent crashes on the system, and you also receive one of the following Stop error messages:
  • 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
  • 0X139: KERNEL_SECURITY_CHECK_FAILURE
  • 0x3B: SYSTEM_SERVICE_EXCEPTION
Issue 2
Some cluster nodes that are running Windows Server 2012 R2 or Windows Server 2012 go down because of the corruption in NDIS and netcfg.

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How to get this update

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

To fix these issues, we have released an update through Windows Update and Microsoft Download Center. Even though these issues have been observed only in Windows Server 2012 R2 or Windows Server 2012, the update also applies to Windows 8.1 and Windows RT 8.1. 

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
All supported x64-based versions of Windows Server 2012Download Download the package now.
Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any previously released update.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

Cause of Issue 1
This issue occurs because of a bug in Windows that can cause inconsistent network interface data on the system.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2
Notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows RT 8.1, Windows 8.1, and Windows Server 2012 R2RTMGDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
x86 Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Ndis.sys6.3.9600.17931869,72014-Jul-201522:04x86
Ndistrace.mofNot applicable4,54818-Jun-201312:18Not applicable
Netcfgx.dll6.3.9600.17931393,56014-Jul-201521:59x86
Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Ndis.sys6.3.9600.17931740,71214-Jul-201522:11Not applicable
Ndistrace.mofNot applicable4,54818-Jun-201314:44Not applicable
Netcfgx.dll6.3.9600.17931358,24814-Jul-201522:11Not applicable
x64 Windows 8.1 and Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Ndis.sys6.3.9600.179311,113,94414-Jul-201521:59x64
Ndistrace.mofNot applicable4,54818-Jun-201314:42Not applicable
Netcfgx.dll6.3.9600.17931487,25614-Jul-201521:59x64
Netcfgx.dll6.3.9600.17931393,56014-Jul-201521:59x86
Windows Server 2012
Notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Version Product Milestone Service branch
    6.2.920 0.17xxxWindows Server 2012RTMGDR
    6.2.920 0.21xxxWindows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
x64 Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Ndis.sys6.2.9200.17626997,72014-Jan-201601:10x64
Ndistrace.mofNot applicable4,54806-Jul-201220:10Not applicable
Ndis.sys6.2.9200.21745993,10413-Jan-201621:59x64
Ndistrace.mofNot applicable4,54802-Jun-201214:31Not applicable
Netcfgx.dll6.2.9200.17626456,19214-Jan-201600:53x64
Netcfgx.dll6.2.9200.21745456,19213-Jan-201621:45x64
Netcfgx.dll6.2.9200.17626358,91213-Jan-201621:37x86
Netcfgx.dll6.2.9200.21745351,74413-Jan-201621:55x86
Additional file information
x86 Windows 8.1
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size1,602
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameX86_69f8b18d9caa5bad2c9034aa4c6a286c_31bf3856ad364e35_6.3.9600.17933_none_c0a44b10933d33ae.manifest
File versionNot applicable
File size699
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameX86_8f986e7a87d097cb751a6e80b0dc1005_31bf3856ad364e35_6.3.9600.17933_none_65f7b5108028e0be.manifest
File versionNot applicable
File size710
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameX86_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17933_none_ee2a46aa437e047a.manifest
File versionNot applicable
File size251,517
Date (UTC)14-Jul-2015
Time (UTC)22:30
PlatformNot applicable
File nameX86_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.3.9600.17933_none_d2e9afd940f9bf4b.manifest
File versionNot applicable
File size12,576
Date (UTC)14-Jul-2015
Time (UTC)22:30
PlatformNot applicable
Windows RT 8.1
File propertyValue
File nameArm_3791468c5b377ff62091b763b4c8e47a_31bf3856ad364e35_6.3.9600.17933_none_bea4f20168ba3c83.manifest
File versionNot applicable
File size710
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameArm_ab98dbd7e846de43bfbd00aac8c4c3e7_31bf3856ad364e35_6.3.9600.17933_none_2346f79e203d3270.manifest
File versionNot applicable
File size699
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameArm_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17933_none_ee2cb902437b2340.manifest
File versionNot applicable
File size251,503
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameArm_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.3.9600.17933_none_d2ec223140f6de11.manifest
File versionNot applicable
File size12,576
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,602
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
x64 Windows 8.1 and Windows Server 2012 R2
File propertyValue
File nameAmd64_3d068fbc90fd5eee5e3bffb5fabcbfc4_31bf3856ad364e35_6.3.9600.17933_none_b36e9f4ad03a68a6.manifest
File versionNot applicable
File size714
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameAmd64_429c06f237434f81f2f56cb58a12792e_31bf3856ad364e35_6.3.9600.17933_none_71a314771ea16b60.manifest
File versionNot applicable
File size703
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameAmd64_8f986e7a87d097cb751a6e80b0dc1005_31bf3856ad364e35_6.3.9600.17933_none_c2165094388651f4.manifest
File versionNot applicable
File size712
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17933_none_4a48e22dfbdb75b0.manifest
File versionNot applicable
File size251,563
Date (UTC)14-Jul-2015
Time (UTC)22:35
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.3.9600.17933_none_2f084b5cf9573081.manifest
File versionNot applicable
File size12,582
Date (UTC)14-Jul-2015
Time (UTC)22:35
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,610
Date (UTC)14-Jul-2015
Time (UTC)22:27
PlatformNot applicable
File nameX86_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.3.9600.17933_none_d2e9afd940f9bf4b.manifest
File versionNot applicable
File size12,576
Date (UTC)14-Jul-2015
Time (UTC)22:35
PlatformNot applicable
x64 Windows Server 2012
File propertyValue
File nameAmd64_212725e4fd172466160cbf077a32f8de_31bf3856ad364e35_6.2.9200.17626_none_c87a25b6707ebd01.manifest
File versionNot applicable
File size714
Date (UTC)15-Jan-2016
Time (UTC)00:17
PlatformNot applicable
File nameAmd64_39a888394255eb8bbdeb0132c337a588_31bf3856ad364e35_6.2.9200.21745_none_cfcd434022b970c8.manifest
File versionNot applicable
File size714
Date (UTC)15-Jan-2016
Time (UTC)00:17
PlatformNot applicable
File nameAmd64_6d3e70f971f91201a70bbd3d2eb9d414_31bf3856ad364e35_6.2.9200.21745_none_c65ec7bf74a66022.manifest
File versionNot applicable
File size703
Date (UTC)15-Jan-2016
Time (UTC)00:17
PlatformNot applicable
File nameAmd64_765a3c877ba9ca4e0a953d1d28afc6ab_31bf3856ad364e35_6.2.9200.17626_none_62e681bdd7c46480.manifest
File versionNot applicable
File size703
Date (UTC)15-Jan-2016
Time (UTC)00:17
PlatformNot applicable
File nameAmd64_91ec4bbdabe5b5130a7825a7d546912a_31bf3856ad364e35_6.2.9200.17626_none_2a85397b6928c459.manifest
File versionNot applicable
File size1,068
Date (UTC)15-Jan-2016
Time (UTC)00:17
PlatformNot applicable
File nameAmd64_c3af1bcf6dff8b0e903b2ce03e8c2fd4_31bf3856ad364e35_6.2.9200.21745_none_015726f3e7e9c512.manifest
File versionNot applicable
File size1,068
Date (UTC)15-Jan-2016
Time (UTC)00:17
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.2.9200.17626_none_b261f49fb19dddd2.manifest
File versionNot applicable
File size239,887
Date (UTC)14-Jan-2016
Time (UTC)01:26
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.2.9200.21745_none_b2d4f148cacc9c27.manifest
File versionNot applicable
File size239,887
Date (UTC)13-Jan-2016
Time (UTC)23:27
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.2.9200.17626_none_97215dceaf1998a3.manifest
File versionNot applicable
File size12,548
Date (UTC)14-Jan-2016
Time (UTC)01:14
PlatformNot applicable
File nameAmd64_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.2.9200.21745_none_97945a77c84856f8.manifest
File versionNot applicable
File size12,548
Date (UTC)13-Jan-2016
Time (UTC)23:33
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,691
Date (UTC)15-Jan-2016
Time (UTC)00:17
PlatformNot applicable
File nameX86_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.2.9200.17626_none_3b02c24af6bc276d.manifest
File versionNot applicable
File size12,542
Date (UTC)13-Jan-2016
Time (UTC)22:04
PlatformNot applicable
File nameX86_microsoft-windows-ndis-tdi-bindingengine_31bf3856ad364e35_6.2.9200.21745_none_3b75bef40feae5c2.manifest
File versionNot applicable
File size12,542
Date (UTC)13-Jan-2016
Time (UTC)22:33
PlatformNot applicable

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Keywords: kbsurveynew, kbfix, kbexpertiseinter, kbbug, atdownload, kb

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Article Info
Article ID : 3055343
Revision : 2
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 283