Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "Help isn't working" error occurs when you open the "Skype for Business Help" window in Skype for Business

"Help isn't working" error occurs when you open the "Skype for Business Help" window in Skype for Business

View products that this article applies to.

Symptoms

This issue occurs if you do not install the lynchelploc update (KB2889853) before you install the April 14, 2015 update for Microsoft Skype for Business (KB2889923). When this issue occurs, you receive the following error message:
Help isn't working, but you can still go to Office.com to get the latest and greatest articles, videos, and training courses.

↑ Back to the top

Resolution

To resolve this issue, install the update for Skype for Business (KB2889853).

↑ Back to the top

Keywords: kbqfe, kbtshoot, kbexpertisebeginner, kbsurveynew, kberrmsg, kb

↑ Back to the top

Article Info
Article ID : 3051158
Revision : 1
Created on : 1/7/2017
Published on : 4/14/2015
Exists online : False
Views : 466