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Lync Phone Edition crashes and then prompts you for PIN credentials or phone numbers in a Lync conference room

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This issue occurs constantly on some Microsoft Lync Phone Edition telephones that connect to Microsoft Lync Server 2010 or Lync Server 2013, even though the telephones are authenticated by using the personal identification number (PIN).

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Cause

This issue occurs because the primary server that the Lync Phone Edition telephone registers with restarts. Then, Lync Phone Edition signs in to another server that the telephone is not authenticated.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3050594
Revision : 1
Created on : 1/7/2017
Published on : 5/7/2015
Exists online : False
Views : 293