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Cluster resources are not initialized correctly after Rhs.exe process crashes on a Windows Server 2008 SP2-based cluster

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Symptoms

Assume that the Resource Hosting Subsystem (Rhs.exe) process crashes because of a specific cluster resource time-out error. In this situation, the cluster resources are not stopped. Therefore, the cluster resources are not initialized correctly by the newly started Rhs.exe process during the recovery process. The failure of the cluster resources causes a cluster service disruption.

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Hotfix information

Important Do not install a language pack after you install this hotfix. If you do, the language-specific changes in the hotfix will not be applied, and you will have to reinstall the hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must install Service Pack 2 (SP2) for Windows Server 2008.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008 file information and notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista/Windows Server 2008" on the page. Always refer to the "Applies to" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    VersionProductMilestoneService branch
    6.0.600 2.19 xxxWindows Server 2008SP2GDR
    6.0.600 2.23xxxWindows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Clusres.dll6.0.6002.19349915,45626-Mar-201500:54x86
Clusres.dll6.0.6002.23657927,74426-Mar-201500:32x86
For all supported x64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Clusres.dll6.0.6002.193491,157,12026-Mar-201500:40x64
Clusres.dll6.0.6002.236571,165,82426-Mar-201500:23x64
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Clusres.dll6.0.6002.193491,921,02426-Mar-201500:22IA-64
Clusres.dll6.0.6002.236571,943,55226-Mar-201500:03IA-64

Additional file information

Additional file information for Windows Server 2008
Additional files for all supported x86-based versions of Windows Server 2008
File propertyValue
File nameX86_5355b0167a176760b5634392b356b764_31bf3856ad364e35_6.0.6002.23657_none_bc0a4b87252ae019.manifest
File versionNot applicable
File size711
Date (UTC)26-Mar-2015
Time (UTC)22:04
PlatformNot applicable
File nameX86_a75774ec277154d76b92e900749f7a07_31bf3856ad364e35_6.0.6002.19349_none_4b752e4c175ba4b1.manifest
File versionNot applicable
File size711
Date (UTC)26-Mar-2015
Time (UTC)22:04
PlatformNot applicable
File nameX86_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.19349_none_c29ec8999a39fa8a.manifest
File versionNot applicable
File size10,641
Date (UTC)26-Mar-2015
Time (UTC)01:39
PlatformNot applicable
File nameX86_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.23657_none_c31b98b0b3617de5.manifest
File versionNot applicable
File size10,641
Date (UTC)26-Mar-2015
Time (UTC)01:12
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2008
File propertyValue
File nameAmd64_42d090cc63fd33b8c8c8099f9e1aa476_31bf3856ad364e35_6.0.6002.19349_none_e1f1cb1c526e1abd.manifest
File versionNot applicable
File size715
Date (UTC)26-Mar-2015
Time (UTC)22:04
PlatformNot applicable
File nameAmd64_a57be9cc5f1e40dda7b22e4a204bfeb2_31bf3856ad364e35_6.0.6002.23657_none_b282d5a709117f4f.manifest
File versionNot applicable
File size715
Date (UTC)26-Mar-2015
Time (UTC)22:04
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.19349_none_1ebd641d52976bc0.manifest
File versionNot applicable
File size10,693
Date (UTC)26-Mar-2015
Time (UTC)00:55
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.23657_none_1f3a34346bbeef1b.manifest
File versionNot applicable
File size10,693
Date (UTC)26-Mar-2015
Time (UTC)00:44
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File propertyValue
File nameIa64_2bd867940bf0e8d9d02a8a490dfae29d_31bf3856ad364e35_6.0.6002.19349_none_5c72abc2c8b31789.manifest
File versionNot applicable
File size713
Date (UTC)26-Mar-2015
Time (UTC)22:04
PlatformNot applicable
File nameIa64_5659e541239343a9e1a23ef71f938a23_31bf3856ad364e35_6.0.6002.23657_none_4550eeb0a4b63589.manifest
File versionNot applicable
File size713
Date (UTC)26-Mar-2015
Time (UTC)22:04
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.19349_none_c2a06c8f9a380386.manifest
File versionNot applicable
File size10,667
Date (UTC)26-Mar-2015
Time (UTC)00:43
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6002.23657_none_c31d3ca6b35f86e1.manifest
File versionNot applicable
File size10,667
Date (UTC)26-Mar-2015
Time (UTC)00:25
PlatformNot applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology that Microsoft uses to describe software updates.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseinter

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Article Info
Article ID : 3050293
Revision : 1
Created on : 1/7/2017
Published on : 6/15/2016
Exists online : False
Views : 175