Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Internet Explorer Reverts to Version 2.0 After You Uninstall Internet Explorer 5.5 SP2 on Windows NT 4.0 SP6a

Internet Explorer Reverts to Version 2.0 After You Uninstall Internet Explorer 5.5 SP2 on Windows NT 4.0 SP6a

Symptoms

After you apply Internet Explorer 5.5 Service Pack 2 (SP2) to a computer that is running Microsoft Windows NT 4.0 Service Pack 6a (SP6a) and then uninstall Internet Explorer 5.5 SP2, Internet Explorer reverts to version 2.0. After you restart your computer and try to start Internet Explorer, you may receive the following error message:
Unable To Locate DLL

The dynamic link library SHLWAPI.dll could not be found in the specified path.

↑ Back to the top

Resolution

To resolve this issue:
  1. Reapply Windows NT 4.0 SP6a. For information about how to do so, please see the following Microsoft Windows NT 4.0 SP6a Web site:
    http://technet.microsoft.com/en-us/library/cc767869.aspx
  2. Reapply any additional post-Windows NT 4.0 SP6a hotfixes such as the post-Windows NT 4.0 SP6a Security Rollup package. For information about how to do so, please see the following Microsoft Web site:
    http://support.microsoft.com/support/misc/kblookup.asp?ID=299444
  3. Reapply Internet Explorer 5.5 or later. For information about how to do so, please see the following Microsoft Web site:
    http://www.microsoft.com/windows/ie/default.mspx

↑ Back to the top

Properties

Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

↑ Back to the top

Keywords: KB305010, kbsetup, kbprb, kberrmsg, kbenv

↑ Back to the top

Article Info
Article ID : 305010
Revision : 4
Created on : 5/31/2012
Published on : 5/31/2012
Exists online : False
Views : 153