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Application may not function correctly when it uses WMI queries in Windows


View products that this article applies to.

Symptoms

When applications query the Win32_QuickFixEngineering Windows Management Instrumentation (WMI) class, wmiprvse.exe process leaks memory. If too much memory is leaked because of this, WMI queries may start to fail, and applications that use WMI queries, such as Microsoft System Center Virtual Machine Manager, may not function correctly.

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Cause

This issue occurs because the WMI provider of the Win32_QuickFixEngineering class does not release a piece of heap memory correctly.

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Resolution

Hotfix information

Important Do not install a language pack after you install this hotfix. If you install a language pack, the language-specific changes in the hotfix will not be applied, and you will have to reinstall the hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


Prerequisites

There is no prerequisite to apply this hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    VersionProductMilestoneService branch
    6.2.920 0.17 xxxWindows RT, Windows 8, and Windows Server 2012RTMGDR
    6.2.920 0.21 xxxWindows RT, Windows 8, and Windows Server 2012 RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.2.9200.173101,502,20814-Mar-201506:32x86
Cimwin32.dll6.2.9200.214271,506,30414-Mar-201506:02x86
For all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.2.9200.173101,932,80014-Mar-201508:06x64
Cimwin32.dll6.2.9200.214271,920,51214-Mar-201506:53x64
For all supported versions of Windows RT 
File nameFile versionFile sizeDateTimePlatform
Cimwin32.dll6.2.9200.173101,466,88014-Mar-201506:13Not applicable

Additional file information

Additional file information for Windows 8 and for Windows Server 2012
Additional files for all supported x86-based versions of Windows 8
File propertyValue
File nameX86_5978628e1c8f5460d7777a1397f9637c_31bf3856ad364e35_6.2.9200.21427_none_637c55b7b50c1aac.manifest
File versionNot applicable
File size719
Date (UTC)16-Mar-2015
Time (UTC)21:00
PlatformNot applicable
File nameX86_7cb86d119436966191469636d260f346_31bf3856ad364e35_6.2.9200.17310_none_5e9a28b90443edbd.manifest
File versionNot applicable
File size719
Date (UTC)16-Mar-2015
Time (UTC)21:00
PlatformNot applicable
File nameX86_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.2.9200.17310_none_cc9d9495d74180f4.manifest
File versionNot applicable
File size5,069
Date (UTC)14-Mar-2015
Time (UTC)07:15
PlatformNot applicable
File nameX86_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.2.9200.21427_none_cd23637af060ee10.manifest
File versionNot applicable
File size5,069
Date (UTC)14-Mar-2015
Time (UTC)06:35
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File propertyValue
File nameAmd64_3ff65d5c09a4f39c2040a7832e6e7be5_31bf3856ad364e35_6.2.9200.21427_none_6577220007582e11.manifest
File versionNot applicable
File size723
Date (UTC)16-Mar-2015
Time (UTC)21:00
PlatformNot applicable
File nameAmd64_b744612ce81b20759a089209a2c61e33_31bf3856ad364e35_6.2.9200.17310_none_c9252b5b1e4ae0d9.manifest
File versionNot applicable
File size723
Date (UTC)16-Mar-2015
Time (UTC)21:00
PlatformNot applicable
File nameAmd64_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.2.9200.17310_none_28bc30198f9ef22a.manifest
File versionNot applicable
File size5,073
Date (UTC)14-Mar-2015
Time (UTC)09:00
PlatformNot applicable
File nameAmd64_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.2.9200.21427_none_2941fefea8be5f46.manifest
File versionNot applicable
File size5,073
Date (UTC)14-Mar-2015
Time (UTC)08:45
PlatformNot applicable
Additional files for all supported versions of Windows RT 
File propertyValue
File nameArm_86f60822e4aaa9db1851a513b2879733_31bf3856ad364e35_6.2.9200.17310_none_3055a3079ac759ab.manifest
File versionNot applicable
File size719
Date (UTC)16-Mar-2015
Time (UTC)21:00
PlatformNot applicable
File nameArm_microsoft-windows-w..ovider-cimwin32-dll_31bf3856ad364e35_6.2.9200.17310_none_cca006edd73e9fba.manifest
File versionNot applicable
File size5,069
Date (UTC)14-Mar-2015
Time (UTC)08:49
PlatformNot applicable


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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology that Microsoft uses to describe software updates.

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Keywords: kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 3048476
Revision : 1
Created on : 1/7/2017
Published on : 5/12/2015
Exists online : False
Views : 208