FIX: HTML Help Compiler May Not Compile Correctly on Japanese Windows

When you compile a Microsoft HTML Help project with Microsoft HTML Help Workshop for the Japanese language, you may receive numerous HHC4012 warnings during the compilation. The warning messages are similar to the following: If you use the Microsoft HTML Help application programming interface (API) to search the built Help file after you successfully compile the Help file and receive only HHC4012 warnings, you cannot find topics that use context-sensitive help.

This problem occurs because of a bug in the Microsoft HTML Help compiler that is included with the HTML Help Workshop. When you receive the HHC4012 warnings during compilation, context-sensitive strings are not translated to a number for the strings that are listed in the HHC4012 warnings. This causes context-sensitive searches to fail in the Help file.

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.