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What do I need to know about the Extended Warranty

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Summary

This article provides details regarding the Extended Warranty.

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More Information

Microsoft Complete for Business offers hardware service coverage for up to three years on both Surface 2 and Surface Pro 3. Price and coverage may vary by region, but the general benefits include:
 
· Extended hardware service coverage for up to three years.
· Two replacement claims without deductible per warranty period on accidental damage.
· One–on­–one set–up support with a Microsoft technical expert.

An extended warranty plan may be purchased from either of the following:
 
· An Authorized Device Reseller (ADR).
· Directly thru Microsoft Service Offerings in Infopedia site by exception only.
· Microsoft Stores Bricks and Mortar Store, even if the device was purchased from another channel—not applicable to APOC or EOC.
 
Warranty Basics





Helpful Links

·         ADR Returns and Warranty Training

·         Extended Warranty

·         Warranty Support for Professional and Premier Customers

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[Asset 4054194]

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Article Info
Article ID : 3042352
Revision : 10
Created on : 5/29/2019
Published on : 5/29/2019
Exists online : False
Views : 403