Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Explorer hangs when saving a web image from the Search charm on Windows 8.1


View products that this article applies to.

Symptoms

Using the Search charm in Windows 8.1 to search for web images may cause Explorer to become unresponsive if you try to save an image with no file extension in the URL.

↑ Back to the top


Cause

Explorer does not render web images correctly if the URL does not include a file extension for the image.

↑ Back to the top


Resolution

To work around this issue, use your browser to search for and save the image.

↑ Back to the top


Keywords: kb

↑ Back to the top

Article Info
Article ID : 3039199
Revision : 1
Created on : 1/7/2017
Published on : 2/10/2015
Exists online : False
Views : 223