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Primary delivery address is not set as default delivery address when you create a sales order in Microsoft Dynamics AX 2009 SP1

View products that this article applies to.

This article applies to Microsoft Dynamics AX for all regions.

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Symptoms

When you create a sales order in Microsoft Dynamics AX 2009 SP1, the primary delivery address is not set as the default delivery address.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


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Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 SP1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Dynamics AX 2009 SP1
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot Applicable62,11202-Feb-201517:50x86
Kb3037135glp.xpoNot Applicable58,701,87802-Feb-201517:29Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:29Not Applicable
Kb3037135glp.xpoNot Applicable74,824,53502-Feb-201517:33Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:33Not Applicable
Kb3037135glp.xpoNot Applicable5,456,94002-Feb-201517:35Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:35Not Applicable
Kb3037135glp.xpoNot Applicable18,571,56502-Feb-201517:37Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:37Not Applicable
Kb3037135.xpoNot Applicable96,455,49502-Feb-201517:27Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:27Not Applicable
Kb3037135.xpoNot Applicable96,992,51102-Feb-201517:31Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:31Not Applicable
Kb3037135.xpoNot Applicable93,466,44302-Feb-201517:35Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:35Not Applicable
Kb3037135.xpoNot Applicable93,389,74502-Feb-201517:25Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:25Not Applicable
Kb3037135.xpoNot Applicable94,743,11702-Feb-201517:36Not Applicable
Metadata.xmlNot Applicable7202-Feb-201517:36Not Applicable
Axsetupsp.exe5.0.1100.451,637,03202-Feb-201517:47x86
Cabextractor.dllNot Applicable19,62402-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44026-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40539,32002-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33626-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40535,22402-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40535,22402-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82426-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40535,22402-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82426-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40539,32002-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82426-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40539,32002-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32026-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40535,22402-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82426-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40543,41602-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84826-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40535,22402-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40535,22402-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82426-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40535,22402-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40547,51202-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40559,80002-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40826-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40531,12802-Feb-201517:49x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31226-Jan-201414:00x86
Axsetupsp.resources.dll5.0.1100.40527,03202-Feb-201517:47x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80026-Jan-201414:00x86
Cabextractor.dllNot Applicable23,20802-Feb-201517:50x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbexpertisebeginner, kbexpertiseinter, kbexpertiseadvanced, kbnoloc, kbmbspartner, kbhotfixserver, kbsurveynew, kbmbsquickpub, kb, kbqfe, kbautohotfix, kbmbsmigrate

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Article Info
Article ID : 3037135
Revision : 2
Created on : 2/17/2017
Published on : 2/17/2017
Exists online : False
Views : 181