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Reliability improvement update for Windows 8.1 and Windows Server 2012 R2: May 2015


View products that this article applies to.

Summary

This reliability improvement update for Windows 8.1 and Windows Server 2012 R2 fixes the following issues:
  • The Lightweight Suspend feature may cause threads that are waiting for SRWLocks, Condition Variables, or Threadpool work items to stop responding (hang).
  • The CPU usage rate control hard-caps on an idle system.

Note These issues are not obvious and are difficult to debug. This update is intended for applicable systems to apply proactively in order to increase the reliability of these systems. 

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More Information

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update in Windows 8.1 or Windows Server 2012 R2, you must first have update 2919355 installed.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

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File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes

Important Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows 8.1 and Windows Server 2012 R2RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x32-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Ntdll.dll6.3.9600.177951,468,94410-Apr-201517:56x86
Ntoskrnl.exe6.3.9600.177955,767,00010-Apr-201517:13Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779587,04010-Apr-201519:01Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779586,01610-Apr-201519:03Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779594,72010-Apr-201519:03Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779597,79210-Apr-201519:05Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779578,84810-Apr-201502:01Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779592,67210-Apr-201519:05Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779587,55210-Apr-201519:03Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779596,25610-Apr-201519:02Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779592,67210-Apr-201519:05Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779592,16010-Apr-201519:02Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779555,80810-Apr-201519:04Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779553,76010-Apr-201519:00Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779582,94410-Apr-201519:00Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779590,11210-Apr-201519:00Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779594,20810-Apr-201519:00Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779587,55210-Apr-201519:00Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779589,08810-Apr-201519:01Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779587,04010-Apr-201519:01Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779583,45610-Apr-201519:03Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779582,43210-Apr-201518:52Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779542,49610-Apr-201518:53Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779543,00810-Apr-201518:57Not Applicable
Microsoft-windows-system-events.dll.mui6.3.9600.1779543,00810-Apr-201518:56Not Applicable
Microsoft-windows-system-events.dll6.3.9600.17795246,27210-Apr-201501:26x86
For all supported x64-based versions of Windows 8.1 and Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Ntdll.dll6.3.9600.177951,733,97610-Apr-201519:10x64

Additional file information for Windows 8.1 and Windows Server 2012 R2

Additional files for all supported x32-based versions of Windows 8.1
File namePackage_10_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_11_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_12_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_13_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_14_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_15_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_16_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_17_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_18_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_19_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_1_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,828
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_20_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_21_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_22_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_23_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_24_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_25_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,846
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_26_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size2,269
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_27_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,840
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_29_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size9,279
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_2_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size2,042
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_30_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size2,045
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_3_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size4,887
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_4_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size2,061
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_5_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,844
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_6_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,844
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_7_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,844
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_8_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,844
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_9_for_kb3036169~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,844
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_for_kb3036169_rtm_gm~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size8,904
Date (UTC)13-Apr-2015
Time (UTC)18:27
File namePackage_for_kb3036169_rtm~31bf3856ad364e35~x86~~6.3.1.0.mum
File versionNot Applicable
File size1,477
Date (UTC)13-Apr-2015
Time (UTC)18:27
File nameX86_14dde9475bdfa5df736ff6caf1936fe4_31bf3856ad364e35_6.3.9600.17795_none_7cf33b704be78205.manifest
File versionNot Applicable
File size719
Date (UTC)13-Apr-2015
Time (UTC)18:27
File nameX86_1532ff7259d89049886129593cd9302b_31bf3856ad364e35_6.3.9600.17795_none_dc4aee5113224f62.manifest
File versionNot Applicable
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Date (UTC)13-Apr-2015
Time (UTC)18:27
File nameX86_2270aa8baf1baaca59f9b3cedb921051_31bf3856ad364e35_6.3.9600.17795_none_630357c004de33ff.manifest
File versionNot Applicable
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Date (UTC)13-Apr-2015
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File nameX86_2457745a8f98c6a54745693168e9fd97_31bf3856ad364e35_6.3.9600.17795_none_589dd8f1f16c3e98.manifest
File versionNot Applicable
File size1,034
Date (UTC)13-Apr-2015
Time (UTC)18:27
File nameX86_2ab3d9dde1880d19d9317c8cf64c40ab_31bf3856ad364e35_6.3.9600.17795_none_87cc92f972b1001d.manifest
File versionNot Applicable
File size719
Date (UTC)13-Apr-2015
Time (UTC)18:27
File nameX86_2b9f4eecb168fc596929abf85f90039e_31bf3856ad364e35_6.3.9600.17795_none_44547c46e4aabae8.manifest
File versionNot Applicable
File size719
Date (UTC)13-Apr-2015
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File nameX86_3683637e3d37cd57068a5de1ecb19496_31bf3856ad364e35_6.3.9600.17795_none_34df473625c5afe8.manifest
File versionNot Applicable
File size719
Date (UTC)13-Apr-2015
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File nameX86_4e10d118af3f582105c9d331a394c53d_31bf3856ad364e35_6.3.9600.17795_none_7e87bd3c4259307c.manifest
File versionNot Applicable
File size719
Date (UTC)13-Apr-2015
Time (UTC)18:27
File nameX86_5f1e274b8971a175e935d22e5b753b7d_31bf3856ad364e35_6.3.9600.17795_none_544dd9d4445988e3.manifest
File versionNot Applicable
File size719
Date (UTC)13-Apr-2015
Time (UTC)18:27
File nameX86_5f8a1d7d1f4d71261448b0dbf2774a35_31bf3856ad364e35_6.3.9600.17795_none_744b95973022e645.manifest
File versionNot Applicable
File size719
Date (UTC)13-Apr-2015
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File nameX86_62b2d1a376f66a4e4992a093adccc8ff_31bf3856ad364e35_6.3.9600.17795_none_559f275ed7186c8b.manifest
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File size719
Date (UTC)13-Apr-2015
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File nameX86_67e0cd2fac1c4348163c4fa7b32f8433_31bf3856ad364e35_6.3.9600.17795_none_6f422d4e3b394c10.manifest
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Date (UTC)13-Apr-2015
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File nameX86_6a2c735e5be273c57849ecdb0a6355a7_31bf3856ad364e35_6.3.9600.17795_none_9204fb370f522730.manifest
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Date (UTC)13-Apr-2015
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File nameX86_719c278826b8300c3ba108b9c7c24151_31bf3856ad364e35_6.3.9600.17795_none_90c084b52fdf449b.manifest
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File nameX86_74f4f43d1d15ed37cf6278af25349654_31bf3856ad364e35_6.3.9600.17795_none_35a5dddc236530dd.manifest
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Date (UTC)13-Apr-2015
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File nameX86_75cfb585b07a9fb966a349f8c9ea1cf8_31bf3856ad364e35_6.3.9600.17795_none_49bac5732760ed80.manifest
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File size711
Date (UTC)13-Apr-2015
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File nameX86_7f05ec159506f7e6c068b3b455be27db_31bf3856ad364e35_6.3.9600.17795_none_e73b48c7f3003a38.manifest
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File size719
Date (UTC)13-Apr-2015
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File nameX86_807c2c731bb8923cab4c217dfdcba3ce_31bf3856ad364e35_6.3.9600.17795_none_6837e267d847ce1c.manifest
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File size693
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File nameX86_8887685f0979286554a1f73af8b85bcd_31bf3856ad364e35_6.3.9600.17795_none_84795a5f3cb9f8ea.manifest
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File nameX86_a5449e19c69e8633a480a5f9fa319423_31bf3856ad364e35_6.3.9600.17795_none_03f07a35dd6edadc.manifest
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File nameX86_a72be5125d7886132ca3ab5fb33e63f5_31bf3856ad364e35_6.3.9600.17795_none_1562531cac2612b1.manifest
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Date (UTC)13-Apr-2015
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File nameX86_aefffb2bcb638f7cd449c35f17cdfd8f_31bf3856ad364e35_6.3.9600.17795_none_76aa4e9d7bff725d.manifest
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File nameX86_bef9c9121f7bc6536c3cf5dd27a13213_31bf3856ad364e35_6.3.9600.17795_none_4005ada5298ca32e.manifest
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Date (UTC)13-Apr-2015
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File nameX86_d5d2dd083b954dcf96ef7baa455482b5_31bf3856ad364e35_6.3.9600.17795_none_c326c4cdbc769fe9.manifest
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File nameX86_d66971174a291553f72fa5fb059b7c46_31bf3856ad364e35_6.3.9600.17795_none_dc51f2b1652de91a.manifest
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File nameX86_e1a4085a1da35290cc943e05128c2f8a_31bf3856ad364e35_6.3.9600.17795_none_2fa6cc34b1fede27.manifest
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Date (UTC)13-Apr-2015
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File nameX86_microsoft-windows-ntdll_31bf3856ad364e35_6.3.9600.17795_none_ed6cc3f717ce84d9.manifest
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File size3,863
Date (UTC)10-Apr-2015
Time (UTC)21:14
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Date (UTC)10-Apr-2015
Time (UTC)21:14
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File nameX86_microsoft-windows-s..container.resources_31bf3856ad364e35_6.3.9600.17795_de-de_40d51da9b6769266.manifest
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Date (UTC)10-Apr-2015
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Date (UTC)10-Apr-2015
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File nameX86_microsoft-windows-s..container.resources_31bf3856ad364e35_6.3.9600.17795_fr-fr_8c48c685984da632.manifest
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Date (UTC)10-Apr-2015
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File nameX86_microsoft-windows-s..container.resources_31bf3856ad364e35_6.3.9600.17795_hu-hu_d3b946cd7cad754e.manifest
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File nameX86_microsoft-windows-s..container.resources_31bf3856ad364e35_6.3.9600.17795_it-it_7670bccc6f7f8bb0.manifest
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Date (UTC)10-Apr-2015
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File nameX86_microsoft-windows-s..container.resources_31bf3856ad364e35_6.3.9600.17795_ja-jp_18963bd9629a9d8b.manifest
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Date (UTC)10-Apr-2015
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File nameX86_microsoft-windows-s..container.resources_31bf3856ad364e35_6.3.9600.17795_ko-kr_bc00188e550b64a1.manifest
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Date (UTC)10-Apr-2015
Time (UTC)19:18
File nameX86_microsoft-windows-s..container.resources_31bf3856ad364e35_6.3.9600.17795_nb-no_a49299c32d30905d.manifest
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Date (UTC)10-Apr-2015
Time (UTC)19:17
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Date (UTC)10-Apr-2015
Time (UTC)19:19
File nameX86_microsoft-windows-s..container.resources_31bf3856ad364e35_6.3.9600.17795_pl-pl_e90e3f83137f07e6.manifest
File versionNot Applicable
File size2,200
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbexpertiseinter, kbsurveynew, kbbug

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Article Info
Article ID : 3036169
Revision : 1
Created on : 1/7/2017
Published on : 5/12/2015
Exists online : False
Views : 309