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Problems occur after you pin and unpin a Win32 app from the taskbar in Windows

View products that this article applies to.

This article describes an issue when you use a Win32 app on the taskbar in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. The update has prerequisites.

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Symptoms

After you pin a Win32 app (such as Internet Explorer for Desktop) on the taskbar, open an instance, and then unpin it. The app cannot be pinned back again by using the icon on the taskbar. Additionally, the shortcut menu does not even show up when you right-click the icon on the taskbar.

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Resolution

To resolve this issue, we have released an update for Window 8.1, Windows RT 8.1, and Windows Server 2012 R2. 

How to obtain this update

Method 1: Windows Update

This update is available from Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
Note The update for Windows RT 8.1 can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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Update detail information

Prerequisites

To install this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.
File information
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.3.960 0.17 xxxWindows RT 8.1, Windows 8.1, and Windows Server 2012 R2RTMGDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Explorer-ppdlic.xrm-msNot applicable3,10724-Jan-201503:19Not applicable
Explorer.exe6.3.9600.176672,207,48827-Jan-201523:41x86
For all supported x64-based versions of Windows 8.1 or Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Explorer-ppdlic.xrm-msNot applicable3,10727-Jan-201505:21Not applicable
Explorer.exe6.3.9600.176672,501,36827-Jan-201523:47x64
Explorer.exe6.3.9600.176672,207,48827-Jan-201523:41x86
For all supported Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Explorer-ppdlic.xrm-msNot applicable3,10724-Jan-201502:26Not applicable
Explorer.exe6.3.9600.176671,985,88827-Jan-201523:36Not applicable

Additional file information


Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_f7697c1fad1f840a4873191bd5611c51_31bf3856ad364e35_6.3.9600.17667_none_4dcfffa242071297.manifest
File versionNot applicable
File size696
Date (UTC)27-Jan-2015
Time (UTC)23:59
File nameX86_microsoft-windows-explorer_31bf3856ad364e35_6.3.9600.17667_none_e66cfb3995432936.manifest
File versionNot applicable
File size27,690
Date (UTC)28-Jan-2015
Time (UTC)00:02
Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File propertyValue
File nameAmd64_00f613100497602c024599f8f5da5f12_31bf3856ad364e35_6.3.9600.17667_none_6c9108c319070207.manifest
File versionNot applicable
File size700
Date (UTC)27-Jan-2015
Time (UTC)23:59
File nameAmd64_53b0da8194bbb42aea0fda6c67e00389_31bf3856ad364e35_6.3.9600.17667_none_1d67907d008e0358.manifest
File versionNot applicable
File size700
Date (UTC)27-Jan-2015
Time (UTC)23:59
File nameAmd64_microsoft-windows-explorer_31bf3856ad364e35_6.3.9600.17667_none_428b96bd4da09a6c.manifest
File versionNot applicable
File size27,694
Date (UTC)28-Jan-2015
Time (UTC)00:05
File nameWow64_microsoft-windows-explorer_31bf3856ad364e35_6.3.9600.17667_none_4ce0410f82015c67.manifest
File versionNot applicable
File size26,482
Date (UTC)28-Jan-2015
Time (UTC)00:05
Additional files for all supported Windows RT 8.1
File propertyValue
File nameArm_6cc30c7560893d9c54860021cfc81720_31bf3856ad364e35_6.3.9600.17667_none_6293deece2cd851a.manifest
File versionNot applicable
File size696
Date (UTC)27-Jan-2015
Time (UTC)23:59
File nameArm_microsoft-windows-explorer_31bf3856ad364e35_6.3.9600.17667_none_e66f6d91954047fc.manifest
File versionNot applicable
File size27,902
Date (UTC)27-Jan-2015
Time (UTC)23:59


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References

See the terminology that Microsoft uses to describe software updates.

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Keywords: kbfix, kbsurveynew, atdownload, kbexpertiseinter, kb

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Article Info
Article ID : 3035527
Revision : 2
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 251