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Lync Server 2013-based client crashes or disconnects from a meeting when an anonymous user ends audio lines of a call


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Symptoms

This issue occurs when a user joins a meeting anonymously by using a Microsoft Lync client in a Lync Server 2013 front-end pool (pool A). The meeting is hosted in a Lync Server 2013 front-end pool (pool B) that has multiple front-end servers deployed. Pool A and pool B are not federated. 

When this issue occurs, anonymous users cannot participate in a chat, cannot use other modality in the meeting, or may be kicked out of the meeting. 

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Cause

This issue occurs because the Edge server of pool B sends a request to a random front-end server that is not the original authentication server in pool A.

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Resolution

To resolve this issue, install the February 2015 Cumulative Update for Lync Server 2013 (Front End Server and Edge Server).

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Keywords: kbfix, kbqfe, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3034784
Revision : 1
Created on : 1/7/2017
Published on : 2/19/2015
Exists online : False
Views : 240