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ISA Server Publishing Rule Does Not Include SMTP Outbound Check Boxes

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This article was previously published under Q303426

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Symptoms

When you run the Secure Mail Server Wizard under Server Publishing in ISA Server, the Outbound SMTP service check box may be unavailable.

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Cause

When an ISA Server computer is running as an active member of an ISA array, the Mail Server Publishing Wizard does not have the rights to create and apply a protocol rule. Because Outgoing SMTP is a protocol rule, when you are using Enterprise policy, the Outbound SMTP service check box is unavailable.

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