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The Recovery Console cannot be installed on Itanium-based versions of Windows Server 2003


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This article was previously published under Q303139

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Symptoms

When you use the winnt32.exe /cmdcons command to install the Recovery Console on a computer that is running the Itanium-based versions of Microsoft Windows Server 2003, you may receive the following error message:
The Recovery Console option is not supported on this platform.

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Cause

This behavior occurs because you cannot locally install the Recovery Console on Itanium-based versions of Windows Server 2003 by using the winnt32 /cmdcons command. You can only install the Recovery Console on x86-based platforms.

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Workaround

To work around this behavior, access the Recovery Console by starting the computer with the Windows Server 2003 installation disk, and then press the R key at the Welcome to Setup screen.

A faster method to access the Recovery Console is to press the F10 key during the driver-copy phase of Text-mode Setup (after the option to press the F6 key to install additional small computer system interface [SCSI] drivers has been displayed).

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Status

This behavior is by design.

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More information

To repair a Windows Server 2003 installation with the Recovery Console, press the R key. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
314058� Description of the Windows XP Recovery Console
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
295116� A description of the Windows XP Setup function keys

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Keywords: KB303139, kbprb, kberrmsg

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Article Info
Article ID : 303139
Revision : 8
Created on : 3/2/2007
Published on : 3/2/2007
Exists online : False
Views : 74